Virtual PBX Featured Article

Solgair, SteelEye Integrate to Deliver Compliant Cloud Communications

April 06, 2018

By Maurice Nagle - Web Editor

Cloud communications are about far more than capability. There is another “c” word, which requires much in the way of attention, and that is compliance. The market is flooded with feature-rich and future-forward cloud communications solutions, but not all are capable of promising compliance with regulations like MiFID II and GDPR.

A new partnership between SteelEye and Solgari will integrate the two cloud platforms, promising those in the financial services industry regulatory compliance, in addition to enhanced visibility.

Solgari delivers omnichannel communications that via monthly SaaS model, customers can opt in for automated compliance with PCI DSS, GDPR and MiFID II. From SteelEye’s side, users gain access to a platform that provides compliant record keeping for financial services firms. The pairing puts recording and archiving in the hands of customers, which not only extends the presence of actionable insight, but also offers a cost-friendly way to cut down complexity and keep compliant.

John Colgan, CEO at Solgari noted, "MiFID II & GDPR represent significant challenges to the Financial Services industry, however many aspects of these new demands can be addressed by best of breed, highly secure cloud software solutions. Not only can these solutions lead to automated compliance, they are also likely to open up other opportunities around cost savings, efficiency and the ability to accurately assess recorded data. Our partnership with SteelEye opens up all this capability to both our customer bases and we are delighted to be working closely together going forward."

These are highly regulated times. With GDPR on the horizon, and MiFID II already on the books, it is mission critical to ensure the appropriate handling of customer data.

What regulations are your cloud communications in compliance with?

Edited by Mandi Nowitz


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