Virtual PBX Featured Article

Atmos Puts PBX in Compliance

December 15, 2017

By Maurice Nagle - Web Editor

This week, Xorcom announced a partnership with CallCabinet what offers customers access to unlimited call recording while using the completePBX phone system. Available under the Xorcom Cloud brand, customers are able to commence recording service with a few clicks of the mouse.

“CallCabinet’s Atmos is an exceptionally powerful and rich recording platform, which made it the logical partner to our own product range,” says Eran Gal, CEO at Xorcom. “Furthermore, we have a lot of faith in both the product and CallCabinet as a partner and we believe many of our existing as well as new customers will greatly benefit from the addition of Atmos to our CompletePBX system.”

Atmos brings a number of positives to the table. It automates call compliance, taking into account different countries’ regulations and ensuring all operations are tip top when it comes to call recording. In addition, CallCabinet offers a robust analytics offering to provide actionable insight and boost the bottom line. The cloud-based call recording solution is comprehensive, to say the least.

“The partnership with Xorcom is exceptionally strategic for us. Not only are our technologies a good fit, but with their global distribution channel and excellent customer base, I believe they will provide a new dimension to our business,” states Ryan Kahan, CEO at CallCabinet. “Because of Atmos’ ease of use and the seamless integration with the CompletePBX solution, we believe that customers will be able to immediately scale out an effective recording solution that will assist them call management, agent evaluation, agent training, quality assurance and compliance.”

From the contact center to the c-suite, compliance is a front of mind matter. With 2018 bringing new regulations into play, now is the time to ensure your PBX or call center solution is playing by the rules.

What regulations is your virtual PBX in compliance with?

Edited by Mandi Nowitz


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