TeleMasters to Supply South African SMMEs with Cloud-based PBX

The IT segment in South Africa is one of the most developed in the whole of the continent. The country is the base of operations to some of the largest tech companies in the world for its regional services, which has given it access to the latest innovations in IT.  This includes cloud-based communications, TeleMasters, a provider of IP communications, just announced it going to be supplying Small, Medium and Micro-sized Enterprises (SMMEs) with cloud-based PBX after overcoming some obstacles.

According to an article written by Vicky Sidler on mybroadband.co.za, the CEO of TeleMasters, Mario Pretorius, the obstacles were, "Scant features, high cost and expensive installations." And once the company was able to overcome these obstacles, it has been able to supply SMME businesses with a full-feature cloud-based PBX.

In order to make this possible, TeleMasters used its DeCT deLiTE system, which combines a DECT handset system with an LTE based connectivity. The company's DeCT DeLiTE has a built-in wireless modem capable of delivering up to 10 MBs data to users, for an affordable voice and internet connectivity.

Pretorius goes on to say, "Installing a DECT handset is quick and easy. By combining up to 15 extensions and an operator’s handset with our LTE- based SIMPLEX system, we can get a customer up and running in minutes."

The TeleMasters cloud PBX is powered by Broadsoft, which has the scalability to provide Unified Communications to virtually any size company. This hosted platform has all the PBX functions, plus fully integrated enhanced services, such as call center, teleconferencing, call recording, video as well as mobile integration. All of these features are managed through a web portal that allows administrators to take control of their own PBX environment.

The SMMEs in South Africa will now have access to future proofed unified communications delivered with a hosted, scalable and feature-rich service without annual licensing or escalation. Telemasters also offers remote support and programming with mobile office and presence management with branch WAN/ LAN integration to the head office.

Whether it is in South Africa or any other country in the world, cloud-based PBX has changed the way businesses communicate with their customers and employees. Not only does this technology have many enterprise grade features, but it is accessible to the smallest of businesses.

Edited by Maurice Nagle