Virtual PBX Featured Article

SwitchRay Launches New Virtual PBX Web Portal

December 11, 2015

By Oliver VanDervoort - Contributing Writer

When it comes to communication technology like virtual PBX and other cloud based services, small and medium sized businesses all over the world can go out and compete against their larger counterparts. To that end, SwitchRay announced, earlier this week that it is launching a new web portal that is geared towards helping its customers gain access to a rather powerful and effective hosted PBX management platform.

Those users who take advantage of what SwitchRay is bringing will be able to use an interface that is geared towards simplicity. The kinds of services they will be able to use with this virtual PBX lineup are voice menus, hunt groups, virtual chat rooms, call recording and voice mail. The users will also be able to use services like fax-to-email. All of these features will allow a smaller company to communicate and collaborate just they are one of the big boys.

“Our new user-friendly web-portal takes business operations to a whole new level,” commented Steve Petilli, President & CEO of SwitchRay in a recent release announcing the Web Portal. “Our highest priority is to help our customer’s businesses become more effective by streamlining data, unifying access and integrating applications to support the business processes, as well as provide access to real-time, current and consistent information.”

This is the kind of modern communication tool that can make a big difference when a firm is looking both to compete in the current business climate as well as find a way to better talk to customers. Best of all, for the companies that choose to use this platform is they will be getting quick access to statistics for both outgoing and incoming calls. There will also be an event log with a history of all users’ action inside the web portal. Because this is a virtual PBX, users will be able to access the dashboard from a number of different computers.

Edited by Maurice Nagle


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