PBXCompare and eVoice Highlight the Importance of PBXs for Business Owners

PBXCompare, a virtual PBX review site, has recently joined forces with eVoice to give business owners a glimpse into the various features and costs associated with a standard home line, traditional business phone system and a virtual phone system.

Standard home phone lines come with local and long distance calling, caller ID, call waiting and, in some cases, voicemail. However, this is not considered conducive to a business with more than one employee.

Older, established companies use traditional phone branch exchange systems that come with a lot of helpful features like call routing, call recording, and professional voice greetings, but the small businesses are not able to benefit from these as they are too expensive.

However, the recent changes in cloud-based technology have helped entrepreneurs to access these features at a much more affordable cost. This has further helped them make their businesses more accessible, cost-efficient and professional through virtual PBX systems.

In a statement, officials at eVoice, said, “Unlike traditional phone systems a virtual phone system is hosted by a service provider. Because of this, the user doesn't need to buy expensive equipment or spend money on maintenance. eVoice customers can save more than $8,000 in annual telecommunication costs with a virtual phone, or virtual PBX system.”

Local or toll-free business numbers, multiple extensions and a dial-by-name director, professional voice greeting, call screening, recording and routing to multiple extensions, sequential ringing, detailed information on call usage and history, automated attendants that greet callers and offer call-waiting music while they are on hold, are just some of the standard virtual PBX features available.

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Edited by Jamie Epstein