December 03, 2009
Virtual Office Feature: Phone.com's Call Blocking Boosts Productivity
By Amy Tierney, TMCnet Web Editor
Time is a precious commodity, and most businesses don’t want to waste it by answering unwanted calls.
And Phone.com, a Livingston, N.J.-based provider of VoIP phone services, has just the solution – Call Blocking. As part of its Virtual Office offerings, users can block incoming calls from unknown numbers to a specific phone number in their Virtual Office account.
With Call Blocking feature, users can also globally block incoming calls from a specific number to all numbers in the account. Users can activate the call blocking feature during a call by pressing [*9] to block or unblock a caller as part of the in-call feature or by using the Control Panel and navigating to the Call Blocking page from the Numbers tab.
To use the service, Phone (News - Alert).com account holders simply press the “Add a Number to Block” button and enter the Call Blocking page.
In the picture depicted below, Phone.com (News - Alert) illustrates a small list of the recent callers, as well as the most frequent callers. Users can choose any of those numbers by pressing the Block button near the number, and the number will enter the Spam Callers List to block the calls.
Call Blocking cuts off black-listed numbers, such as frequent numbers people don’t want to receive, numbers that are out-of-area, or unidentified. The service could especially be useful for those unwanted telemarketing calls.
The service helps companies stay productive by decreasing their phone interruptions. What’s more, users no longer have to screen their calls, or turn off their phones to avoid unsolicited calls. Leave it to Phone.com’s Call Blocking service to filter all incoming calls.
Make your business more productive with Phone.com’s Call Blocking. To learn more about this product, or other features, visit Phone.com’s Web site, or its Virtual Office channel on TMCnet.
Amy Tierney is a Web editor for TMCnet, covering business communications Her areas of focus include conferencing, SIP, Fax over IP, unified communications and telepresence. Amy also writes about education and healthcare technology, overseeing production of e-Newsletters on those topics as well as communications solutions and UC. To read more of Amy's articles, please visit her columnist page.
Edited by Amy Tierney
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