June 17, 2013
Create a Virtual Office in Less Than Five Minutes
By Ashley Caputo, TMCnet Web Editor
The concept of a virtual office is fairly new to the call center industry but it has already had a great impact for two reasons: cost and size. Recently, the popularity of Servcorp, a provider of virtual and executive suites, has proved just how the industry has begun to utilize and embrace these new innovations.
In terms of cost, a virtual office simply requires a few pieces of equipment like a PBX (News - Alert) phone system and computer, along with a broadband connected. “Having a virtual office setup is beneficial for many reasons, including low overhead, convenience, efficiency and flexibility,” says Michelle Amodio, a TMC (News - Alert) contributor. “Virtual office programs and solutions have helped many business owners see an increase in their productivity while affording them the experience of a traditional office.”
It is also much cheaper to train employees with a Web-based video conferencing alternative, where users can learn how to complete their daily operations. In that same sense, organizations can create a business of any size without having to worry about the confines of available office space. With employees working and being trained remotely, there is no limit on what size a business can be.
With Servcorp services, organizations can secure a local phone number, use its business address, and have a receptionist answer calls with their company name in less than five minutes. According to Servcorp, more and more businesses are using virtual offices to boost the company image without the costs associated with physical offices.
“Without expensive multiyear leases or capital expenditures on furniture, insurance and IT, small business owners are free to concentrate on building their business, not their office,” said Jennifer Goodwyn, vice president and general manager of Servcorp USA. “Now with physical office access for the same price of a virtual office, we’re making virtual offices a little less virtual and a lot more real.”
Along with Servcorp, organizations can utilize solutions like Phone.com, a simple way to set up a flexible, low-cost virtual number that keeps you connected wherever you choose to work. This phone system also allows users to connect to their mobile devices for work on the go and comes equipped with online management software and the ability to add as many phone lines as needed.
For more information on how organizations can create a virtual office, please visit Phone.com.
Edited by Rachel Ramsey
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