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April 07, 2008

Bahamian, Brazilian Operators Deploy Comverse InSight Open Services Environment

By Greg Galitzine, Group Editorial Director

Sailing, boat building, world class bone fishing and of course turtle soup. These are just some of the things the Bahamas are known for. Starting now, you can add next-gen telecom services to the list of things that might be considered better, in the Bahamas.

Bahamas Telecommunications Company (BTC), the leading telecommunications service provider in the Bahamas for over a century, has deployed the Comverse (News - Alert) InSight Open Service Environment in addition to several other services expanding the offering for their fixed network subscribers.

InSight is Comverse’s carrier grade, open, IP-based service creation environment that is designed to meets the needs of carriers looking to deploy next-generation value-added services. Insight’s flexible architecture consists of several functional domains including back-end servers, applications, access, and OSS/BSS capabilities, supporting multiple services, and enabling operators to launch and deliver of a wide variety of communication, messaging and content services over IP, circuit-switched, hybrid and IMS networks.

"Comverse’s feature-rich next-generation voicemail solution and its rich application suite draw from the company’s vast experience as the world’s leading voicemail solutions provider with the largest global user base. InSight provides a superior user experience for voice and multimedia value-added services for fixed, mobile, cable, broadband and converged operators," said Ramesh Barasia, President of Comverse Americas.

"In line with our passionate pursuit of excellence, a core value of ours, we strive to provide all of our customers with a superior experience and the best available services on the market," said Marlon S. Johnson, Vice President Marketing, Sales and Business Development at BTC LTD. "We view Comverse’s best-in-class InSight platform as a strategic element in our mission to continually improve customer satisfaction by introducing advanced services and future-friendly capabilities."

Comverse also announced that Claro (News - Alert), a mobile provider (GSM) in Brazil and a wholly-owned subsidiary of America Movil, has also deployed the Comverse InSight Open Services Environment and Multimedia Messaging Center (MMSC). Comverse MMSC is designed to optimize user and operator experience for multimedia content in personal and application-related traffic.

Marco Quatorze, Director of VAS and Roaming at Claro said, "Powerful, versatile and forward-looking solutions like Comverse InSight and MMSC position us to implement our strategy to expand our service offering to meet the preferences and needs of our rapidly expanding customer base. Our goal is to increase customer satisfaction and be well positioned to take advantage of current and future market opportunities."

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