Developers are always looking for ways to reduce hardware costs, especially when it comes to creating Interactive Voice Response (IVR) solutions. Pronexus Inc., a provider of development tools for voice-enabling business processes, believes it has just the answer. The company has released VBVoice 5.4, a Rapid Application Development tool for telephony and speech solutions.

 

This release includes new technology support that offers an enhanced development environment and enables developers to reduce costs. Developers using VBVoice 5.4 can leverage Intel (News - Alert) NetStructure HMP 2.0, DMV/B telephony boards and thin blades to optimize resources and components in building customer-driven IVR solutions. Furthermore, integration with the Microsoft (News - Alert) Visual Studio 2005 .NET 2.0environment helps increase developer productivity and shorten development cycles.

 

“Customer demand for VoIP is the driving force behind the extended seamless support of leading third-party speech and telephony resources available with VBVoice 5.4,” explained Andrew Kozminski, CTO, Pronexus. “By closely aligning our technology roadmap with key vendors such as Microsoft and Intel and extending core VBVoice functionality, we’ve provided an unmatched toolset that makes VoIP IVR development even easier and offers more options to lower both development and deployment costs.”

 

CenturiSoft builds converged IVR solutions on the Intel platform and using VBVoice. “By incorporating HMP 2.0 as the base software platform for VoIP and PSTN and using the 'Thin Blade' cards as necessary for PSTN solutions, we can reduce hardware costs to our customers, which in turn allows us to be more cost competitive in the marketplace,” stated John Pope, President, CenturiSoft.

 

VBVoice 5.4 builds on fifth generation technology to enable the creation of scalable, feature-rich IVR and speech solutions for TDM, converged and pure IP. Core feature enhancements including performance monitors provide additional support for high density applications while offering further ease-of-use benefits.

 

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Cindy Waxer is a Toronto-based freelance journalist specializing in business and technology. She has written for publications including TIME, Fortune Small Business, Business 2.0, Computerworld, Canadian Business, and Workforce Management. To see more of her articles, please visit Cindy Waxer’s columnist page.

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