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February 14, 2008

BlueNote Networks' SOA/Web Services Solutions Now Part of RSA Secured Partner Program

By Anuradha Shukla, TMCnet Contributing Editor


BlueNote Networks (News - Alert) has joined the RSA Secured Partner Program to deliver a technically interoperable solution offering two-factor authentication from RSA for users accessing corporate voice services over the Internet.

 
By leveraging the interoperability between BlueNote SessionSuite and the RSA SecurID solution, enterprises can identify nomadic users, such as teleworkers, who attempt to access enterprise communication services. Thanks to membership in the program, BlueNote can now provide enterprises with a higher level of service protection, and remove another barrier to leveraging the economics and reach of the Internet for corporate communications.
 
According to BlueNote, teleworking has become a strategic initiative in many companies. A ubiquitous Internet access is enabling greater mobility and a distributed workforce, which allows employees to wok productively from any location. However, a large number of enterprises have not fully realized the benefits of using the Internet for collaboration and communications due to security concerns over voice communications.
 
BlueNote is leveraging proven and widely deployed RSA SecurID technology, in conjunction with other security capabilities inherent to its SessionSuite product line, to offer customers a higher level of secure Internet telephony. This will help to protect enterprises against toll fraud; impersonation; unauthorized user access and management access; call hijacking and eavesdropping; and DoS attacks. With all these capabilities, organizations can more safely leverage the public Internet to improve employee communications and reduce telecommunications expenditures.
 
BlueNote Networks pointed out that when two-factor user authentication from RSA is enabled, SessionSuite requires users to identify themselves with two unique factors before they are granted access to secure corporate voice services: something they know (such as a password or PIN), and something they have (such as an RSA SecurID hardware or software authenticator). Businesses can then deliver voice services over the public Internet without revealing their private network and IT infrastructure to security vulnerabilities. Working with both soft phones and hard phones, the BlueNote solution supports a broad range of RSA SecurID authenticators including hardware tokens, software tokens, and smart cards.
 
D.J. Long, senior director of corporate development at RSA (the security division of EMC (News - Alert)) said in a statement that an effective strategy to mitigate information risk is essential to the growth and success of an organization. Also, companies must feel confident that vital information remains secure, wherever it resides within the extended enterprise. 
 
Long noted that the RSA Secured technology partnership between BlueNote and RSA helps joint customers to efficiently and cost-effectively manage digital identities of those who use the Internet for mission-critical communications.
 
Alan Rosenberg, director of product management for BlueNote Networks said that from its inception, SessionSuite has focused on allowing enterprises to deliver corporate voice services over the public Internet in a convenient, secure and reliable manner.
 
He added that in teaming with RSA, BlueNote is once again demonstrating its commitment to its enterprise customers, offering them the security they need to truly exploit the benefits of having a remote workforce.
 

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers whitepapers, case studies and other documents which are free to registered users. Today’s featured white paper is Call Center First Call Resolution Guide, brought to you by Enkata.

 
Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s article, please visit her columnist page.

SOA/WEB SERVICES





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