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April 26, 2006

Gartner Names BlueNote Networks a �Cool Vendor�

By Patrick Barnard, TMCnet Assignment Editor

BlueNote Networks, provider of SessionSuite IP Telephony software, has been named a “Cool Vendor” by Gartner Inc.

Gartner’s “Cool Vendor” list is not a research report but rather a way of recognizing technology companies which offer solutions that are “innovative, impactful and intriguing.” According to Gartner, the list’s purpose is to give exposure to “vendors that provide cool technologies” which “are not easily identified or noticed.” It is not intended to be an exhaustive list of vendors in any given technology area.

The list could potentially be used to help user clients stay ahead of the IT technology curve and make better strategic decisions about technology; help vendors examine alternative technologies that can enhance their current products and create road maps for future offerings; and help investors discover the next great business and investment opportunity.

Cool Vendors are named in 22 categories, ranging from “Application Development” to “Carrier Network Infrastructure” to “IT Operations Management” to “Mobile and Wireless” to “Web 2.0.” BlueNote was named in the “Cool Vendors in Enterprise Communications” category. Other vendors named in this category include ClickFox, Intelligent Compression Technologies, Nevis Networks, Newbury Networks and Voxify.

The list focuses on independent companies and does not discuss small vendors that recently have been bought by larger companies. Also, vendors from previous Cool Vendors Special Reports are not listed so that Gartner can continue to illuminate underexposed vendors.

According to Gartner, CIOs and managers of enterprise communications face many challenges including better-managing customer interactions, improving support for staff mobility, improving network security, infrastructure consolidation and operational efficiency. The opportunities in these areas continue to drive innovation and investments by startups and small companies, hoping to exploit the gaps and shortfalls in the offerings of the global vendors. BlueNote Networks is one such vendor.

“We’re pleased Gartner has recognized the significant and unique shift that BlueNote Networks is making in the enterprise communications market,” said Tom Burkardt, CEO and president, BlueNote Networks, in a press release. “Real-time, interactive communications like voice and video are critical to everyday business, and need to be tightly integrated into business processes and workflow to improve the overall experience and value.”

BlueNote’s SessionSuite provides a software foundation combining the distributed application capabilities of Service Oriented Architectures (SOAs) with SIP-based multimedia services, thus allowing enterprises to deliver communication-enabled applications. The first release of SessionSuite is a standalone software application that lets an enterprise deploy a global Internet-facing telephony system delivering a rich set of SIP-controlled voice and video services to users, regardless of location. Enterprises can benefit from SessionSuite’s global reach, reduced costs of delivering communication services, and its ability to integrate voice into business applications.

For more information about BlueNote Networks, visit

For more information about Gartner visit


Patrick Barnard is Associate Editor for TMCnet and a columnist covering the telecom industry. To see more of his articles, please visit Patrick Barnard’s columnist page.

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