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July 24, 2008

Staples.com to Sell Packet8 Virtual Office Hosted PBX

By Susan J. Campbell, TMCnet Contributing Editor


The Packet8 Virtual Office hosted PBX (News - Alert) small business phone system is set to become more easily available, officials announced today, as system is now available at Staples.com.

 
“We are very pleased to offer Staples customers an opportunity to join the thousands of other small businesses who are saving time and money every month, while increasing worker productivity, by using the Packet8 Virtual Office business phone system,” said 8x8 (News - Alert) Vice President of Marketing and Sales Huw Rees.
Rees continued, “In this tough economic climate, enterprises of every size are examining their day to day operating expenses and identifying areas where cost savings could be achieved. Switching to Packet8 Virtual Office phone service not only accomplishes this objective, it provides small businesses with a digital quality, feature rich telephony solution that is customizable and scalable as their needs and requirements change.”

“Staples.com is a central resource that makes it easy for our small business customers to increase their workplace productivity,” said Jessica Forzese-Nichols, product category manager for Staples Business Delivery. “Packet8 Virtual Office phone service is a great addition to the broad range of office products and services Staples offers online.”

The Packet8 Virtual Office solution is now is use by more than 12,000 small businesses, the product’s maker says. Positioned as an affordable, easy-to-use replacement for traditional PBX phone systems, Packet8 Virtual Office allows users anywhere in the world to be part of a hosted VoIP virtual phone solution, according to the company.

This solution offers an auto attendant, worldwide extension dialing, business class voicemail, a full featured conference bridge and ring groups, as well as a rich variety of other business class PBX and dial tone features that are not normally found on premise-based PBX systems, company officials say.

The Packet8 Virtual Office solution enables small and medium-sized businesses the opportunity to secure distributed corporate class telecommunications at a fraction of the cost of traditional systems by offering a combination of unlimited local and long distance calling in the United States, Canada and eight other countries, plus advanced PBX features.

While comparably priced single line VoIP phone services offer features more suited to individual residential users, the Packet8 Virtual Office provides companies with complete business phone system functionality – along with the flexibility to operate each extension from any geographic location with high-speed Internet access, company officials say.

The company says its cost of ownership is reduced, as the solution requires a minimal initial investment combined with unlimited worldwide calling for a low monthly fee and access to Packet8’s low per-minute international calling rates to overseas wire line and mobile phone numbers.

8x8 has done well in the design and launch of its Packet8 Virtual Office hosted system, understanding the needs within the SMB sector and providing a solution that meets those needs at a price point that meets the SMB budget, company officials say. This new partnership with Staples.com will only help to strengthen Staples’ portfolio of proven solutions and grow 8x8’s share of the hosted PBX market, they say.

Staples.com is offering the Packet8 Virtual Office business phone package for $79.99 after a $50 mail-in rebate, officials say. Customer can begin using the Virtual Office service within minutes of a simple installation and activation procedure.

Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is The Compelling ROI Benefits of Contact Center Quality and Performance Management Technologies, brought to you by Voice Print International (News - Alert).


 

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