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February 26, 2008

Net Symphony Maestro System Said to Have Industry's Smallest VoIP Test Probe

By Richard Grigonis, Executive Editor, IP Communications Group

A number of well-known companies sell test equipment for Voice-over-IP (VoIP) environments. The names of Empirix (, Ixia (News - Alert) ( Spirent ( and Tekronix ( come to mind. VoIP has its own set of test requirements different from those of older circuit-switched technologies used in the conventional PSTN (Public Service Telephone Network), and vendors are challenged to develop increasingly advanced forms of passive and active testing and monitoring solutions.
And now, in the pantheon of testing companies, Net Symphony (, a subsidiary of Datameg, has just announced a new version of their Maestro System which provides functions in three major areas: system assessment; assurance and service level agreement monitoring; and fault isolation and troubleshooting. It also has a remarkably small test probe.
The Maestro system offers integrated management of IP services by assessing, monitoring and troubleshooting IP systems. Coupled with central servers, Maestro uses its widely disbursed M10P probes at user defined measurement points to allow network operators to manage their customer’s quality experience from initial deployment through and including ensuring ongoing, high quality, voice services. The M10P probe is now said to be smallest in the industry (1 inch x 1 inch x 4.375 inches). Its zero-configuration startup feature lets a user simply plug it in. The M10P then automatically begins to perform tests and measurements without any complicated configuration required.
“Four out of 10 large organizations have struggled with VoIP deployment. Many have seen quality problems mysteriously come and go, and they have struggled to get their systems into service and operating clearly and consistently,” said NetSymphony’s Dan Ference. “They’ve discovered that some routers are not friendly to voice, and they’ve had distortion problems when their calls go outside their enterprise. The M10P probe replicates a customer’s call and is able to measure the end-to-end user experience across networks and administrative boundaries. The M10P probe provides information to determine where and what problem exists.”
Customers may take advantage of the Net Symphony technology either by purchasing monitoring and troubleshooting through NetSymphony’s VoIP Deployment and Quality Management Services, or by purchasing their own complete Maestro Systems outright for integration into their existing infrastructure.
“Minimal intervention is required to get the system up and running. You don’t need hordes of people out there to diagnose your problems,” Ference said. “Maestro can make VoIP deployment and quality management easy and affordable.”
“This milestone not only is a significant step in establishing NetSymphony as a viable contender in the testing and monitoring field, but with its high tech probe the company now offers affordable options to all organizations,” said Jim Murphy, CEO of the parent company, Datameg Corp.
Richard Grigonis is an internationally-known technology editor and writer. Prior to joining TMC (News - Alert) as Executive Editor of its IP Communications Group, he was the Editor-in-Chief of VON Magazine from its founding in 2003 to August 2006. He also served as the Chief Technical Editor of CMP Media’s Computer Telephony magazine, later called Communications Convergence (News - Alert) (NewsAlert), from its first year of operation in 1994 until 2003. In addition, he has written five books on computers and telecom (including the Computer Telephony Encyclopedia and Dictionary of IP Communications). To see more of his articles, please visit his columnist page.


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