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April 07, 2009

Epygi VoIP Gateways Saving the Small Business

By Erik Linask, Group Managing Editor

The struggling economy has presented significant challenges for businesses large and small, as they have been forced to take whatever steps have been necessary to remain competitive. For many large enterprises, that has mean significant layoffs (including at many of the leading tech firms), but for many smaller firms, even cuts in headcount haven’t been enough, as many have been forced to close their doors. Even those that have been able to remain strong thus far, face continued pressure to cut costs, with the economy not expected to turn for the better until next year, at the earliest. 
Those small businesses, including the SOHO market, have perhaps the ultimate challenge, since they cannot cut staff and still remain competitive. Still, they have options, including leveraging IP Communications technology, which will allow them to not only cut recurring costs, but will also enhance their ability to respond to customers, driving satisfaction.
The hallmark of VoIP services has always been cost savings — and more recently, the features that deliver soft benefits, enabling employees to perform their jobs more efficiently. Now, more than ever, those benefits are at a premium, especially for businesses still using older legacy communications systems via the PSTN. 
By switching to a VoIP solution, the pressures facing small businesses can be reduced almost instantly, allowing them to focus on running their operations and servicing their customers — and, of course, winning new ones as well. In the process, a VoIP solution lets small businesses give the appearance of being much larger, which provides a sense of security to customers, especially today.
Epygi Technologies has, for almost a decade now, been focused on helping SMBs achieve just that — quality service and efficient operations, with a big business appearance — by making it easy for businesses selecting VoIP solutions, and providing the telephony solutions that small businesses have traditional found outside their financial capabilities.
Among its products is its Quadro E1/T1 VoIP Gateway (News - Alert), which effectively transforms a legacy system in to an IP-based communications network by connecting traditional analog signals into VoIP packets that can be delivered via IP networks, rather than across the PSTN. VoIP gateways are an ideal solution for smaller businesses, particularly in today’s economy, as they offer the cost savings of VoIP calling without necessitating the replacement of all existing endpoints. Instead, the gateway does exactly what its name suggests — it provides the bridge between a legacy PBX and an IP network.
In addition to enabling basic calling, Epygi’s (News - Alert) entire line of gateways offers a variety of advanced features designed to create an even more robust and secure communications platform, including auto-configuration, firewall and VPN support, call quality enhancements, voice mail and auto attendant capabilities, and much more. 
These features allow businesses to incorporate branch offices into their main communications platform, enabling all-IP calling between locations and for enabling the latest Web-based communications applications, without a complete network overhaul. The Quadro E1/T1 can support up to 30 simultaneous SIP-based calls, providing enough scalability and investment protection for smaller businesses as they grow in the future. It also includes an FXS port for connecting an analog fax machine — or phone, as a backup if the IP network goes down.
Epygi has always claimed its products are competitively priced, but given the ongoing pressure businesses face, and their reluctance to invest in new hardware, the company recently reduced the price of its Quadro T1/E1 Gateway to $1,995. The hope is that the drop below the $2,000 level will offer an opportunity for the SOHO market to convert to VoIP.
“In an effort to stay in tune with customer needs and the current market situation, Epygi has decided to lower the prices of these select products,” said Mario Cuello, Epygi CEO.
The company also cut the price tag (News - Alert) on its QuadroM Single E1/T1 Gateway, a rack mountable upgrade to its Quadro E1/T1 — though that price drop is good through the middle of September only (the Quadro E1/T1’s new price is a permanent reduction).
So, if you’re a small business owner looking to grow your business, despite the economy, take a moment to consider that you probably need to make some investment in order to create new opportunities. Epygi is offering you the opportunity to that, with an opportunity to expand your new system in the future, as its gateways and IP PBXs are compatible with many popular IP phone manufacturers’ endpoints, when you’re ready to take your VoIP to another level.

Erik Linask (News - Alert) is Group Managing Editor of TMCnet, which brings news and compelling feature articles, podcasts, and videos to nearly 3,000,000 visitors each month. To see more of his articles, please visit his columnist page.

Edited by Erik Linask

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