With about 40 points of contact with a customer from initial inquiry, The Green Company’s system was inefficient, resulting in delays, lost time and difficulty in running reports.

 
“We needed a customer relationship management tool to bring all of our client information together,” Carolyn Pompeo said in a statement. “We were looking for one centralized database that everyone in our company could access.”

 
According to Pompeo, GoldMine has streamlined the company’s reporting system so that reports that normally took hours every week now take minutes.