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FrontRange Launches Latest Installment to Its IT Service Management Software

Sales Force Automation

Sales Force Automation Feature Article


April 28, 2006

FrontRange Launches Latest Installment to Its IT Service Management Software

By Michelle Pasquerello, Associate Editor


In an effort to support to its growing customer base, FrontRange Solutions introduced the latest installment to its IT Service Management (ITSM), the IT Service Management 5.0.4 Service Pack 1.
 
The software is designed to assist IT service managers and support staff with new features, such as Inventory Management enhancements, including CI Comparison Utility, Inventory Identity, Discovery Enhancements and Scheduled Jobs. ITSM 5.0.4 Service Pack 1 can be installed on top of ITSM 5.0.4.
 
“These innovations increase ITSM’s enterprise class functionality,” said Lori Samolyk, FrontRange Senior Product Marketing Manager in a statement. “The FrontRange ITSM suite is helping small and large enterprises manage their IT systems and processes in accordance with ITIL. The ground-breaking ITSM suite is a mirror image of the ITIL best practices, which are quickly becoming accepted as the business model for IT.”
 
FrontRange’s products are designed specifically for small-to-medium-enterprise (SME) and distributed enterprise organizations.
 
For more information, visit http://www.frontrange.com
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Michelle Pasquerello is Associate Editor for TMCnet’s Online Channels. To see more of her articles, please visit Michelle Pasquerello’s columnist page.
Sales Force Automation





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