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October 28, 2010

Brekeke PBX Can Directly Connect with 520 Million Skype Users

By Sujata Garud, TMCnet Contributor


Brekeke Software, developer of SIP telephony software, announced that the company has confirmed interoperability between Skype Connect 1.0 and Brekeke PBX (News - Alert) enabling the users of Brekeke platforms to connect seamlessly with Skype users.

Skype Connect enables direct connection between Skype and SIP IP-PBX, which is usually installed as a business telephony system. Using Skype Connect, Brekeke (News - Alert) PBX users can connect with Skype’s 520 million registered users without adding any other devices to their existing telephone systems.

In a press release, Shin Yamade, CEO of Brekeke Software, said, “With the current popularity of social networking and smartphones, customers are always looking for new ways to connect with businesses. We have been receiving a lot of requests to offer compatibility with Skype (News - Alert) Connect, and that shows that there are huge demands for connecting with various media in the market. With this confirmation of interoperability, any customers who have Brekeke PBX in their offices can offer Skype users the ability to connect via Skype from a website, iPhone or even Facebook (News - Alert). In addition, businesses can enjoy lower-cost calling through Skype’s termination services. I can’t think of a reason why any business would not take advantage of such a great offer.”

Through this interoperability, businesses will be able to unify their voice communications into a single platform under Skype services. Instead of switching between Skype and a SIP-enabled system, employees can use one device to answer calls from Skype, SIP or traditional telephones. For example, with this compatibility, remote employees who use Skype as their telephone service can now connect directly to people in their office with Brekeke’s telephony system. The employees in the office simply answer the Skype call on their SIP phones.

By design, Skype provides excellent peer-to-peer communication; however, connecting to Brekeke PBX allows users to expand communication instantly to multiple destinations.

Using Brekeke PBX’s Automatic Call Distribution (ACD) feature, any call can be routed through a sophisticated call distribution process. For example, a call received through Skype can be put into a queue to hold until a sales representative becomes available.

Recently, Brekeke Software was in news when Brekeke Software partnered with Solegy (News - Alert) to provide an integrated system linking Brekeke’s SIP-based IP-PBX and SIP server software to Solegy’s ServicePDQ management platform.

            


Sujata Garud is a TMCnet freelancer with three years of writing/editing experience and two years of market research experience. As an editor she has covered the IT, electronics, banking, pharma, construction, mining and healthcare industries. To see more of her articles, please visit her columnist page.



Edited by Tammy Wolf




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