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Call Center IVR Provider Names New VP of Sales
IVR Featured Article

Call Center IVR Provider Names New VP of Sales

 
February 06, 2007

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  By Susan J. Campbell, TMCnet Contributing Editor
 


Angel.com, a provider of on-demand call center and Interactive Voice Response (IVR) solutions, has announced the hiring of Dave Rennyson as the new Vice President of Sales. As a veteran of the telecommunications industry with 16 years of experience, Rennyson has honed his skills in team building, launching new companies and improving operational performance across multiple disciplines.
Spirent Communications (News - Alert) was the most recent stop for Rennyson, before coming to Angel.com. While at Spirent, Rennyson held positions as both Vice President of Marketing and Vice President of Sales. As VP of Marketing, Rennyson developed and launched Spirent’s IP services, field force management and DSL solutions.
While holding the VP of Sales title at Spirent, Rennyson formulated account strategies and designed solutions for large telecommunications carriers such as Verizon, BellSouth, Cincinnati Bell (News - Alert), TelMex and Puerto Rico Telecom.
As the VP of Sales for Angel.com, Tennyson is expected to lead the company’s aggressive sales initiatives, with a focus on growth in the enterprise market, while also managing the company’s talented sales team.

"Dave has a very deep and impressive background in telecommunications. His leadership and strategic vision make him an outstanding and welcome addition to the Angel.com management team," said CEO Michael Zirngibl, in a statement. "We look forward to an exciting year and future with Dave leading our sales team."
 
Rennyson’s history before Spirent includes a position with Network Construction and Implementation Group at Zephion Networks, Inc. as Vice President. At Zephion, Rennyson helped lead the company’s business development and strategic alliance efforts. Additionally, he oversaw the operations of a national OC-12 network, and backbone hubs spanning 28 cities across the United States as well as the construction of metro fiber networks.
 
Rennyson also served in a variety of capacities at Verizon (News - Alert), including Director of Operations. This extensive experience at the carrier included creation, direction and management of various staff and operations organizations, from technical support, network switching and installation to customer service and operations support systems.

The educational background Rennyson brings to Angel.com includes a Bachelor’s Degree in Economics from James Madison University. As a Rotary Scholar, he completed his Master’s Degree of Science in Information Technology at the Engineering and Computer Science Colleges of University College, London. Rennyson also holds an MBA from Duke University’s Fuqua School of Business.

Angle.com is announcing its excitement in regards to adding Rennyson to its team. The company operates in a highly competitive space and the sales team must be at the top of its game to protect its base and grow market share for the company. Rennyson brings the necessary experience and the company expects to see significant benefit from this addition.

Want to learn more about IVR? Then be sure to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents,  which are free to registered users. Check here for the latest in CRM information.
 
Susan J. Campbell is a contributing editor for TMC (News - Alert) and has also written for eastbiz.com. To see more of her articles, please visit Susan J. Campbell’s columnist page.
 
 
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