As organizations adopt ITIL as an effective and efficient means of cost-efficiently delivering successful and timely internal and external support they are requiring and savvy IT professionals are seeking ITIL training and certification.

Here is one such example from the U.K., recently posted on Silicon.com:

“Software Application Support Manager - SQL / .NET (News - Alert) -Manchester. Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the support and maintenance of the companies bespoke software systems. To provide support and assistance to all staff including IT Support Developers and IT Analyst Developers. You will initially be managing [four] people, however this is likely to grow over the coming months.”

Skills:

--ITIL (or equivalent) certified
--Experience of a service management environment
--Self motivated and committed individual
--Well organized with ability to work to deadlines
--Strong planning and prioritizing skills
--Good communication skills at all levels
--Ability to establish effective working relations with immediate staff and other staff in the business
--Ability to work to own initiativeProblem management (and ownership from point of escalation to resolution)
--Experience of line management and people development
--Strong working knowledge of relevant development methodologies and lifecycles
--Strong knowledge of relevant technologies; T-SQLand VB.NET
--Good working knowledge of testing and quality assurance processes
--Ability to work in an intensive, fast paced commercially focused, environment
--Ability to demonstrate use of initiative and work independently with minimum supervision
--Flexible, able to work occasional unsociable hours. (Ed. Note: Manchester is not bad of a city for that; it is very lively and has an excellent public transportation system)

For U.S. and Canadian IT professionals finding employers like this one in North America seeking individuals with ITIL certification and training the RCCSP Professional Education Alliance offers a wide range of up-to-date ITIL courses offered in cities across the continent. For example the ITIL v3 Foundation Training & Certification schedule is now available in 40 cities in the first half of 2011. In addition to that, RCCSP now offers ITIL courses in a virtual classroom format. IT professionals pursuing ITIL certification can now mix and match the classes, selecting the dates and times of their convenience.

 “With multiple sessions available nationwide, and with the added flexibility of having virtual classrooms as a training delivery option, ITIL courses have never been more accessible,” says Nina Kawalek, CEO for RCCSP. “RCCSP provides access to some of the largest schedules for ITIL courses in the country.”