Today’s technology market demands highly specialized IT professionals that are trained and certified on IT service management best practices. In fact, as highlighted on the January 2011 Dice Report issued by Dice.com (News - Alert), employment requests for ITIL-certified professionals have jumped by 89% from last year. For IT professionals looking to stay ahead of the pack, earning ITIL Expert Certification; the highest, most-desirable level of ITIL credential available today, can take a long time.
To address the time-consuming challenge, the RCCSP Professional Education Alliance is offering a special fast track to advance through Lifecycle to ITIL Expert in as little as eight weeks. The fast track includes all the classes and exams needed to achieve the ITIL Expert credential.
“Anyone whose IT services’ contracting bids hinges on ITIL credentials knows that time is of essence,” says Nina Kawalek, CEO for RCCSP. “ITIL Expert is the new standard for winning contracts.”
RCCSP now offers all intermediate ITIL Lifecycle classes available in a virtual classroom format. Those interested in making the investment in time and effort can mix and match the classes, selecting the dates and times of their convenience. Only five intermediate Lifecycle classes are needed to qualify for the ITIL Expert Certification.
The upcoming fast track schedule includes the following dates:
Service Strategy Feb 7-11
Service Transition Feb 14-18
Service Design Feb 21-25
Service Operations Mar 7-11
Managing Across the Lifecycle Mar 14-18
Alternative dates are available for all the intermediate ITIL Lifecycle classes.
RCCSP is offering participants signing up for all five courses at once a special 15% discount.
About RCCSP:
RCCSP, celebrating its fifteenth year of service to the contact center and IT support communities, provides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best training companies from the United States, all with long-standing and deserved reputations for quality content, experienced instructors, and outstanding customer service, through a single point of contact.
Contact:
Jean Luis Caamaño
Manager, Events and Media Relationships
RCCSP™ Professional Education Alliance
Phone (News - Alert): 708-246-0320
[email protected]
Edited by Stefania Viscusi