When one stays at a hotel the last thing they notice, most likely, are the phones. However, the phone is a lifeline to hotel services as well as the world at large so it is vital the tools in place can provide the functionality demanded. For the staff, the phones in use are equally important to aid in taking reservations, answering questions and solving problems—so hotels chose your phones wisely.

Choice of phone is based on certification—i.e. the ability to interoperate with the communications system in place. This week, the pool of options got a little deeper with VTech’s most recent certification with global Unified Communications (News - Alert) and Collaboration (UCC) services provider BroadSoft . The certification proves interoperability with the BroadWorks SIP interface.

VTech’s SIP hotel phones were developed and designed for aesthetics and functionality. And, with the growing adoption of VoIP solutions, these cost-friendly and feature rich phones would make any hoteliers operations run a bit smoother.

"The advantages that SIP phones deliver to the hotel industry are undeniable, providing cost effective communication solutions that can immediately improve hotel operations," said Chad Collins, Senior Sales Director, VTech Hospitality, Americas. "I'm thrilled that BroadSoft (News - Alert) partners and service provider customers can now take advantage of VTech's strong reputation in the hotel industry with SIP-compliant solutions that include all of the features hotel managers require to efficiently and effectively run their properties with quicker responsiveness to guest needs."

The list of certified SIP hotel phones include:

• CTM (News - Alert)-S2421
• CTM-S2411
• S2210
• S2220
• S2211
• S2221
• S2410
• S2420
• S2100

Market offerings of SIP phones are vast, and the search for the best fit can be daunting but it is vital to do one’s research. This recent certification may expand the list of available offerings for hoteliers, but as long as they keep the customer experience in mind there is no wrong choice.