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IMS Featured Article


August 13, 2007

HP OpenCall Experience Centers: Showing the Way to the Future of IMS

By Mae Kowalke, TMCnet Associate Editor

For today’s service providers, achieving objectives is a multi-stage process. Improving cost structure, enabling convergence, driving consolidation, and realizing innovation based on IMS infrastructure; these are goals that most service providers are quite familiar with.
Yet where to begin?
One answer is to check out HP’s OpenCall experience centers, which are designed to help service providers gain insight into next-generation IP Multimedia Subsystem (IMS) solutions and try out different applications to see which fit with the provider’s goals.
In a recent solution brief, HP detailed the functions of its three OpenCall experience centers, and the role they’re playing in helping providers work smart on their journey toward IMS.
HP has three OpenCall experience centers, one each in Grenoble, France; Shanghai, China and Richardson, Texas (USA). Each of the centers is a physical location wired with a live network environment that is used to run applications based on HP’s OpenCall solutions. The centers feature experts on hand to answer questions from service providers about OpenCall and the applications. Appointments with developers also can be arranged to talk about the applications they developed using OpenCall.
HP OpenCall is a suite of integrated solutions and communication platforms that enable the delivery of personalized, content rich, context aware services in a cost-effective way. OpenCall solutions support both next generation IMS/IP services and service providers’ existing infrastructure and services—effectively bridging the transition to a more effective means to deliver exciting new services.
One of HP’s clients, COMET (short for Converged Messaging Technology), said that it is in the process of creating an end-to-end messaging architecture that will enable seamless interworking with existing services like SMS and MMS.
“HP OpenCall’s Experience Centers allow us to host these services under real-life network conditions and facilitate stakeholders worldwide to experience these services and provide valuable feedback,” COMET coordinator Wim Wedershoven said in the IMS application note.
This quote illustrates the fact that the OpenCall experience centers facilitates collaboration between developers, service providers and other partners to bring new and exciting applications to market.
Another of HP’s clients, NGC Systems Sdn. Bhd., shared how partnering with HP is helping it bring together ideas and solve complex technology and deployment issues. For NGC, the focus is on customizing solutions for its customers.
“We’ve created new solutions on HP’s platform which meets customers’ unique needs,” said NGC president Owen Chen Chee Onn, in the HP application note. “Apart from expanding our customer base, HP has also been supportive towards our product development and technology training to match customers’ specific needs.”
To learn more about the OpenCall experience centers, and HP’s other IMS solutions, please visit the company’s channel, IMS.
Mae Kowalke previously wrote for Cleveland Magazine in Ohio and The Burlington Free Press in Vermont. To see more of her articles, please visit Mae Kowalke’s columnist page. Also check out her Wireless Mobility blog.

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