Ashworth & Sullivan Wealth Management Group has picked C4 IP
from Cypress Communications (News - Alert) for their hosted VoIP and unified communications solution.
Casey Sullivan, managing partner at Ashworth & Sullivan noted that Cypress has an unmatched service level, and they back it up with top-notch technology – routers from Cisco and phones from Nortel (News - Alert). Cypress also has local project managers and technicians dedicated to see the installation and management through, which boosted their confidence in them even more.
Sullivan further explained that as a financial services firm, they needed a communications solution that would reinforce their professional image as well as help them provide great service to their clients. Ashworth & Sullivan found the perfect solution with C4 IP. With C4 IP’s unified messaging
and call routing features, they’ll always be within reach of the people and information they need the most.
Frank Grillo (News - Alert), executive vice president of marketing at Cypress Communications observed that Ashworth & Sullivan’s desire for high-quality voice and data services were met with Cypress’ guaranteed quality of service (QoS
), and their concerns about technological obsolescence and complexity of managing the infrastructure were all alleviated with C4 IP’s fully hosted model.
Grillo said that with C4 IP, there’s no capital investment, no worries of technological obsolescence and no need to devote internal resources to managing and maintaining the infrastructure, which made it a great fit for Ashworth & Sullivan.
C4 IP comes with voice and data access, desktop phones, soft phones, unified messaging and cutting-edge multimedia applications such as Microsoft (News - Alert) Outlook integration, collaboration, real-time presence, chat, as well as audio, video and Web conferencing. The hosted delivery model and robust feature set of C4 IP makes it ideal for firms in the professional services industry.
Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s articles, please visit her columnist page.
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is ApplianX IP Gateway as a VoIP-Enabled Programmable Switch, brought to you by Aculab (News - Alert).
Quality of Service (QoS) | X |
This is an introduction to the planning for QoS and Service Level Agreements. Simply, your performance is QoS and the guarantee is the SLA. That is, if you are not receiving the desired QoS from your ...more |
Internet Protocol (IP) | X |
IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |
Unified Messaging | X |
One of the more interesting applications for multi-media messaging
which has been around for almost a decade but not widely used is
visual voice mail. This software allows the user to see their voi...more |