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October 14, 2009

Hosted Exchange Mobile Services from 123Together.com Keep More than Just Execs Connected

By Amy Tierney, TMCnet Web Editor


These days, there is no shortage of electronic devices keeping people plugged in. Whether it’s the latest Apple iPhone, BlackBerry, or Palm Pre, mobile employees now have the ability to stay in constant communications with co-workers, vendors and clients and actually increase productivity while on the road. Business no longer operates on a 9 to 5 schedule, and workers need to stay connected without being chained to their desks.
 
And, integrating these devices with hosted Exchange e-mail solutions from companies like 123Together.com, a Burlington-Mass. provider of hosted business services, enables executives to remain in the know while on the go. For example, the company’s hosted mobility service coupled with Microsoft (News - Alert) Exchange Server enables users to automatically send and receive e-mail and update their calendars, contacts, tasks and notes in real-time, open review and edit e-mail attachments while on the road and run multiple applications at the same time. In addition, 123Together.com's (News - Alert) Hosted Exchange Mobile Service offers two-way wireless synchronization to ensure users are working with the most current information. There is no need to manually update the data on their smart phone or office PC at any time.
 
123Together.com offers a variety of mobility services, including BlackBerry Enterprise Server, Good Messaging Server, ActiveSync for Windows Mobile Devices and ActiveSync for iPhone 3G. The company’s hosted Exchange mobility service also offers wireless e-mail synchronization with other devices including Nokia (News - Alert) E series, Sony Ericsson, Motorola Razr and Samsung BlackJack.
 
Because e-mail, contacts, calendars and files are a crucial part of day-to-day business operations, employees want the ability to access the content anywhere and at anytime. “The office” is no longer in a physical location, but wherever there is an Internet connection, the company said.
 
But those high-tech gadgets aren’t just for CEOs anymore.Not only do company executives depend on their smart phones, but staff at all levels is increasingly “going mobile.” Smart phone use is now reaching the ranks of middle management and staff workers.
 
A Coleman Parkes survey found that 67 percent of chief information officers reported that the number of non-managerial staff with access to advanced corporate mobile devices will increase, with one-third indicating that the number will increase significantly. And in many cases, when the enterprise doesn’t supply mobile devices to employees, they are simply using their personal mobile devices to transact company business and run company applications, with or without the knowledge of the IT organization, TMCnet reported.
 
For example, office managers and administrative assistants are often required to leave their desks to perform various tasks, such as sending mail or preparing for a corporate meeting. Although they are physically on site, it is difficult for them to stay on top of last minute scheduling changes while away from their desk.
 
Mobile devices also come in handy for workers on construction sites or at hotels. The need for projects to run smoothly requires these employees to constantly be on the move. And with a smart phone, productivity will rise as users can check schedules, contacts, and project data without having to return to their office.
 
With hosted Exchange e-mail solutions from 123Together.com, companies can help workers boost their productivity and effectiveness. Customers who sign up for this hosted email service receive free Outlook 2007 or Entourage 2008, live, around–the-clock U.S.-based technical support, advanced spam and virus filtering and up to a 100 percent uptime guarantee, the company said.
 
Companies can test 123Together.com’s hosted Exchange service via a 30-day trial.
 
For more on 123Together.com’s hosted Exchange e-mail service, visit www.123Together.com or the hosted Exchange channel on TMCnet.

Amy Tierney is a Web editor for TMCnet, covering unified communications, telepresence, IP communications industry trends and mobile technologies. To read more of Amy's articles, please visit her columnist page.

Edited by Amy Tierney




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