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April 07, 2009

Hayes Pump Picks HD Videoconferencing from Vidyo

By Stefania Viscusi, Assignment Desk Editor

When Hayes Pump, a large pump distributor in the North East that was founded in 1898 needed a better way for its employees to communicate than the HD Room video conferencing system it had place, the company turned to Vidyo Inc. for their personal telepresence solutions.
Hayes is a company with over 20 different suppliers of products for transferring, metering and filtering fluids and is committed to “delivering the best flow solutions for their applications to its customers.”
Recognizing limitations with the video conferencing solution it had in place, the company chose to deploy Vidyo’s (News - Alert) VidyoConferencing solution, a room and desktop solution, which is now a key component of their communications system.
"Vidyo's solution enabled immediate collaboration between locations, and when folks saw how easy it was to use, we adopted it quickly. Now we use Vidyo for regular meetings between all our various locations and often people prefer using the desktop than an available room system," said Eric Zadravec, Hayes Pump's CEO.
Along with needing to control costs and provide communications capabilities for internal and external communications, Hayes wanted to also deliver communications capabilities to their remote teams.

"We had been using another, well-known HD video conferencing product since 2007, but we soon realized that it had some very serious limitations," said Zadravec.

"After trying the Vidyo system and experiencing its ease of use and crisp HD quality, for both room and desktop video conferencing, we cancelled our plans to order additional equipment from the other company."
VidyoConferencing is currently being used for the company’s internal communications needs and will be expanded in the future to also support their remote training efforts and to enable collaboration with engineering firms as well as help save on costs.
With Vidyo’s systems, it’s possible for companies to easily have room or desktop videoconferencing sessions with anyone in the company via a “general” IP network. This is made possible, according to the company, because they eliminate the Multipoint Control Unit (MCU) and replace it with a distributed architecture via an application layer router.

Commenting on Hayes’ deployment of the VidyoConferencing solution, Ofer Shapiro, Vidyo's CEO said, "Not only did they discover that Vidyo's quality was superior to what they had been getting with the competition, but they are also now convinced that HD desktop video conferencing, when done the way Vidyo does it, is more versatile, accommodating, and far better than anything else out there. We are extremely pleased that they made this discovery."

Last month, Vidyo announced it secured $15 million in funding led by Menlo Ventures and existing investors: Rho Ventures, Sevin Rosen Funds and Star Ventures.
In addition, the company was honored by market research firm Frost & Sullivan with a 2009 Product of the Year Award in the North American Conferencing and Collaboration Market for their VidyoConferencing offering.
Krithi Rao, industry analyst, Frost & Sullivan (News - Alert), said, “By successfully introducing a new line of products, Vidyo is addressing new and emerging areas of opportunity and breaking the barriers to wide-scale video deployments. VidyoConferencing is expected to bolster Vidyo's position in the market as desktop video becomes an important component of unified communications (UC)."

For more, be sure to check out the HD Videoconferencing channel on TMCnet.

Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.

Edited by Stefania Viscusi

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