Today's workforce has become increasingly mobile, with many enterprise employees spending more time on the road than in their office. This change in philosophy has created the need for rich communication tools that are capable of working across a myriad of different end points, including mobile handsets, landline phones, desktops and tablet devices.
Enterprise mobility solutions provider Thrupoint is helping to lead this charge. The New York City-based company offers a Ubiquity Suite of applications that can be deployed as standalone apps or as part of an integrated ecosystem.
Thrupoint's award-winning suite of products includes its Personal Call Router (PCR) application, which allows users to route calls to other devices and end points when an active call is in progress. Users can transfer calls, place them on hold and send them to voicemail with ease.
The PCR (News - Alert) app provides organizations with a number of features, including OneNumber Routing, OneNumber Call Management and OneNumber Contact Management. With PCR, users can provide just one number for all their fixed and cellular phones. Calls will be routed by assigned priority and redirected if a call goes unanswered.
Users can transfer calls to other extensions, screen unwanted callers and easily pull active calls from one device to another. PCR also enables one-click calling, hot-desking, email notification of missed calls and the ability to alter OneNumber settings from any Web browser.
In addition, PCR users can assign contacts to groups, route calls based on group membership and manage concurrent calls based on group priority.
These features can provide organizations with a number of benefits, including increased productivity, significant telecom cost reductions and the consolidation of phone numbers and voice mail boxes across the enterprise.
Thrupoint's enterprise mobility solution delivers a number of benefits to service providers as well, including the ability to bundle all IP-based communication services and features under one platform. This will help to foster customer loyalty and minimize network costs.
Click here for more information on Thrupoint's other enterprise mobility solutions.
Beecher Tuttle is a TMCnet contributor. He has extensive experience writing and editing for print publications and online news websites. He has specialized in a variety of industries, including health care technology, politics and education. To read more of his articles, please visit his columnist page.
Edited by Stefanie Mosca