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August 10, 2009 E-Mail Archiving

By Jessica Kostek, TMCnet Channel Editor

E-mail has emerged in nearly all corporations as a primary communication and filing system, yet the use of e-mail archiving technology – to date – primarily has been limited to the financial services industry.
Now, it’s beginning to emerge within other industries.
Analysts at Osterman Research say they’ve seen growing interest in the use of archiving products and technology in a wide variety of industries. E-mail systems generate enormous amounts of content which need to be preserved for:
  • Compliance with local, state, federal and international statutory requirements;
  • Electronic discovery requirements and best practices;
  • Knowledge management applications; and
  • Disaster recovery and business continuity.
A properly configured messaging archiving system can alleviate the burden of managing growth in e-mail storage, making IT departments and end-users more efficient in the process.
Another reason to consider implementing e-mail archiving within your business includes storage management. The need to store large quantities of data while still cutting IT costs is becoming more and more important for many businesses.
Within the financial industry, regulatory compliance has been the traditional and largest market for e-mail archiving, driven primarily by regulations established by government agencies such as the Securities and Exchange Commission (SEC (News - Alert)) and the Financial Industry Regulatory Authority (FINRA). However, all communications within any corporation should be valued and archived just the same.
As far as storage management goes, Osterman Research has found in numerous surveys conducted that growth in messaging storage is a leading problem faced by e-mail administrators – worse than spam outbreaks, viruses and poor user behavior of e-mail systems.
The most cost effective, easy to implement and quickest method of retrieving data is to use a  hosted archiving service which houses archived e-mail at a remote data center, enabling you to store unlimited amounts of data for a small monthly per user fee with no contracts or commitments.
To find out more on how you can incorporate hosted e-mail archiving in your business, check out’s (News - Alert) Web site or learn more on their E-mail Archiving channel here on TMCnet.

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Jessica Kostek is a channel editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Jessica’s articles, please visit her columnist page.

Edited by Jessica Kostek

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