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The Do Not Call Channel features the latest news and original bylined articles on Do Not Call topics. It is sponsored by Contact Center Compliance. To learn more about the Contact Center Compliance company please visit www.dnc.com.

DO NOT CALL FEATURE ARTICLE

Date: January 13, 2005

Contact Center Compliance wins the most number of national categories in the 2005 Members Choice Awards


Contact Center Compliance (DNC.com), the leading Do Not Call compliance technology provider, has been selected in several categories as the Members Choice Award winner for 2005 for their real-time Do Not Call Enterprise Level solution. This award, created by Contact Center World, is the industrys first and only independent awards program where users vote for their favorite solution providers on a national, regional and global basis. There are no judges and no panels. Each award is based on the quality of all votes received. For the Americas designation specific to national companies, Companies Contact Center Compliance won more awards then any other organization.

Best Outbound Solution:
Entrants:
Avaya
Call Compliance
LumenVox
Contact Center Compliance
SER Solutions, Inc.
Altitude Software
TeleDirect International
PAR3 Communications
Stratasoft
SoundBite Communications
Upstream Works Software

Americas Winner: Contact Center Compliance

Best Industry Solution:
Entrants:
Contact Center Compliance
Edify
Upstream Works Software

Winner: Contact Center Compliance

Best New Product:
Entrants:
Adeptra
AF Intl Phone Clene
Edify
Atinav
CMP
GN Netcom
Smart Telecom
SalesForce.com
Lumenvox
Jacada
UCN
Kanisa
UniPress Software
ClickFox
Natural Response
SoundBite Communications
Contact Center Compliance
KANA Software
Concerto (formerly Rockwell FirstPoint Contact)
SelectSACS.com

Winner: Contact Center Compliance

Commenting on the awards, Raj Wadhwani, Founder & Editor In Chief of Contact Center World added, the quality of the votes from their customers was exceptional and this is why they won the award. It goes without saying that we feel every company who entered deserves credit for putting themselves in a program where customers vote a challenge that many other vendors in the industry would not entertain!

We are pleased to win an award that truly is gauged by the experience of our customers, said Ron Allen, CEO of Contact Center Compliance. The true measure of a products effectiveness is the client satisfaction rate. We won every category we were in because our customers find our product saves them time and money, manages liability effectively and helps them achieve maximum efficiency in their compliance requirements. We are honored the industry has selected us and plan to continue working hard to earn their praises in the years to come.

For more information on Contact Center Compliance see DNC.com, email [email protected], or call them at 866-DNC-List (866-362-5478).

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