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August 19, 2009

PortaOne Teams with DIDX to Offer DID Numbers for PBX Customers

By Tim Gray, TMCnet Web Editor

Global communications infrastructure company PortaOne has completed interoperability of its PortaSwitch IP multimedia subsystem with the DIDXchange (News - Alert) routing and provisioning application, according to the companies.
The move is designed to allow PortaSwitch VoIP users to purchase and provision their customers with local Direct Inward Dialing, or DID, phone numbers in over 60 countries around the world, providing users a strong competitive advantage in the VoIP PBX (News - Alert) segment.
"Some of the most innovative companies and entrepreneurs are leveraging PortaOne's compatibility with major equipment vendors such as Cisco, NexTone (News - Alert), and Quintum. Before this interop with PortaSwitch, many of PortaOne's clients were approaching DIDX separately or even going to individual carriers to purchase DID numbers," said Suzanne Bowen, vice president of marketing for Super Technologies, Inc.
These DID numbers provided by DIDX are an essential component of the PBXs – the core telephony system found at most businesses and other workplaces, said Bowen.
"Today's announcement will be welcome news for PortaSwitch users. We look forward to working with PortaOne (News - Alert) to greatly simplify the process of buying and distributing DIDs on a global basis," said Bowen.
Now, employees with a DID phone number can be called directly by outside without going through a receptionist or company operator.
The DIDX platform, operated by Super Technologies, enables users to sell and/or to purchase the DID phone numbers of any nation in the world. In 2005, with the launch of the company’s many international services, Super Technologies saw the need for an international provider or exchange of DID number. There was none. Thus, DIDX was created.
For its part in the arrangement, PortaOne is expected to add value and flexibility to PortaSwitch users through a software-based communication services and subscriber management solution that lets IP telephony service providers deliver a wide variety of business models quickly and flexibly.
"Obtaining DIDs is an important, even vital, aspect of modern VoIP service offerings. Having direct access to the DIDXchange will be of great convenience for PortaSwitch users," said Roman Khalenkov, sales and marketing director for PortaOne.
The Class 5 product consists of a softswitch and application servers and delivers billing and provisioning, SIP call control, unified messaging, IP Centrex and IP PBX, voice VPN, callback management and conferencing, according to the company.
"This partnership with DIDX brings additional value to the PortaSwitch feature set and helps our customers be increasingly competitive in their respective markets," said Khalenkov.

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Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim’s articles, please visit his columnist page.

Edited by Tim Gray

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