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Customer Service Software Provider Salesforce Awarded by Computerworld

TMCnews


TMCnews Featured Article


July 18, 2011

Customer Service Software Provider Salesforce Awarded by Computerworld

By Juliana Kenny, TMCnet Managing Editor


Officially ranked as one of the top 10 places to work in information technology, Salesforce.com (News - Alert) adds the accolade to its growing list of awards and recognitions. Computerworld’s 100 Best Places to Work in IT 2011 is a well-respected, globally renowned publication, which surveyed about 500 companies, and listed Salesforce up there with the world’s most esteemed IT companies.


Claus Moldt, Global CIO for salesforce.com, stated, "It is a privilege to work with the best IT team in the industry. The talent and daily contributions of our IT team have a direct impact on the success of our business and our customers."

Computerworld listed the reasons for why Salesforce was selected, and noted that the company’s "IT employees ... are given freedom over their schedules. The team uses the agile scrum methodology, where each member can determine how and when to complete their work."

Nearly 30,000 employees ranked Salesforce as number eight out of 100 finalists. Recognized for its employee training and retention, its “outstanding performance,” and “corporate focus on integrated philanthropy and giving back,” the company is clearly ahead of many in terms of how it treats its employees.

Computerworld also issued statements saying, "The company rewards outstanding performance in several ways, including spot awards and bonuses, stock awards, merit increases and mahalo (thank-you) bonuses. In addition, the IT department has several of its own rewards programs, including a monthly award and recognition celebration, milestone recognition, and a quarterly and annual peer-selected IT Star Awards program."

Actual Salesforce employees had only wonderful things to say about the customer service software provider, including this: "I'm doing the best work of my career at salesforce.com. I get to work on the cutting edge of the industry, and our department is valued, recognized and awarded for our efforts,”according to Alison Hunt, Remote Support Analyst.

Having surveyed over 500 companies, Computerworld asked about turnover rates, percentages of women and minorities, bonus increases, average salaries, rewarding performance, and benefits.


Juliana Kenny graduated from the University of Connecticut with a double degree in English and French. After managing a small company for two years, she joined TMC (News - Alert) as a Web Editor for TMCnet. Juliana currently focuses on the call center and CRM industries, but she also writes about cloud telephony and network gear including softswitches.

Edited by Rich Steeves








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