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Latest News

  • Karooooo to Announce First Quarter 2026 Results on July 22, 2025
  • 7/14/2025 9:07:48 AM

  • Clover Enhances All-in-One Platform With Homebase, Empowering Small Businesses With Integrated Workforce Management
  • 7/14/2025 9:05:20 AM

  • Bedford County, Virginia Transforms Workforce Operations, Marks Seismic Shift in Employee Engagement with UKG
  • 7/14/2025 9:00:24 AM

  • Guidehouse Deepens Healthcare Capabilities with Top-tier Talent
  • 7/10/2025 9:00:35 AM

  • QGenda Announces Acquisition of New Innovations
  • 7/9/2025 9:04:15 AM

  • New Strada Report Finds Nearly 40% of Businesses Are Still Dependent on Ageing HR Systems as Cloud Migration Becomes Critical
  • 7/9/2025 8:00:14 AM

  • SourceNow Launches AI-Powered VMS to Revolutionize Healthcare Staffing - Unlocks Float Pool Efficiency and Smart Talent Matching
  • 7/8/2025 5:31:08 PM

  • Automotive Digital Marketing Leader Fuels Growth with UKG Ready Suite
  • 7/7/2025 9:00:27 AM

  • Workforce Management Meets Work Challenges, ISG Says
  • 7/3/2025 9:01:13 AM

  • NiCE Unveils 2025 International CX Excellence Award Winners, Spotlighting the Game-Changers in AI-Driven Customer Service Automation
  • 7/3/2025 3:00:29 AM

  • Build Concierge raises $5m, appoints industry heavyweights to board
  • 7/2/2025 2:32:10 PM

  • symplr Acquires AMN Healthcare's Smart Square Scheduling Software, Enhancing AI-Driven Workforce Optimization for Health Systems
  • 7/2/2025 8:30:26 AM

  • Activated Insights Releases 2025 Benchmarking Report, Unveiling Key Drivers of Retention and Revenue in Home-Based Care
  • 7/1/2025 3:20:32 PM

  • SIMPPLE Ltd. Provides Compliance Updates with Nasdaq's Continued Listing Requirements
  • 7/1/2025 12:30:02 PM

  • SIMPPLE Ltd. Announces Results of AGM
  • 7/1/2025 8:30:03 AM

  • zvoove Secures Foothold in UK Staffing Market with Acquisition of mywage's Next-Gen Mid-& Backoffice Platform
  • 7/1/2025 8:00:27 AM

  • Alltius launches Agentic AI Suite, Forging the Future of Financial Services
  • 6/30/2025 3:55:26 PM

  • UKG Named Official HR, Payroll, and Workforce Management Technology Partner of the LPGA
  • 6/30/2025 10:00:30 AM

  • Hong Kong Construction Industry Council Delegation Visits MytePro to Explore AIoT-Powered Smart Construction
  • 6/27/2025 6:11:38 AM

  • HR Analytics Market Size to Surpass USD 9.89 Billion CAGR of 14.9% during 2025-2031
  • 6/26/2025 11:35:20 AM

  • ManpowerGroup Talent Solutions Named a Global RPO Leader by Everest Group for 15th Consecutive Year
  • 6/26/2025 9:31:27 AM

  • Cyberstar Joins GSA Advantage Marketplace, Offering New Procurement Option for the Industry-Leading Cyber Workforce Platform and Optimizing for GSA OneGov Strategy and SWFT Initiative
  • 6/25/2025 2:24:30 PM

  • Legion Technologies Named AI-based Workforce Management Solution of the Year in 2025 AI Breakthrough Awards Program
  • 6/25/2025 10:01:15 AM

  • Shaping the Future of Senior Care: ShiftKey and OnShift's Latest Research Uncovers Key Workforce Trends
  • 6/25/2025 10:00:02 AM

  • Bow River Capital's Software Growth Equity Team Makes Majority Platform Investment in Topia, Market-Leading SaaS Platform for Global Mobility Management and Remote Work Compliance
  • 6/25/2025 8:00:35 AM

  • UKG: Gen Z Employees Embrace AI at Work and Nearly Half Say Their Bosses Don't Get It
  • 6/24/2025 10:03:18 AM

  • Deloitte Launches AI Solution Suite to Help Organizations Enhance Their Human and Machine Workforce
  • 6/24/2025 9:01:04 AM

  • Workday VNDLY Named a Leader in Everest Group's Vendor Management Systems (VMS) PEAK Matrix® Assessment 2025
  • 6/24/2025 9:01:00 AM

  • GlobalMeet Named Best 'Overall Virtual Event Solution of the Year' in 2025 RemoteTech Breakthrough Awards
  • 6/24/2025 7:04:48 AM

  • W.C. BRADLEY CO. UNVEILS AI-POWERED CARE CENTER TO ENHANCE CUSTOMER EXPERIENCE AND INSIGHTS
  • 6/24/2025 6:47:25 AM

  • Orcoda Transforms Waipa District Council's Fleet Management, Driving Efficiency and Sustainability
  • 6/23/2025 6:31:29 PM

  • Dallas YMCA Unleashes Workforce Efficiency, Saves 600+ Hours a Year with AI-First UKG Suite
  • 6/23/2025 9:00:31 AM

  • Greenshades Software Names Vince Murdica as CEO
  • 6/23/2025 8:05:25 AM

  • Scale Operations Management Redefines Ecommerce Success in the Post-Bubble Era
  • 6/20/2025 7:00:32 AM

  • Netsmart myUnity® Receives CHAP Verification for Home Health
  • 6/18/2025 11:00:46 AM

  • NiCE Announces CX Excellence Award Winners at Interactions 2025, Showcasing Powerful Results in AI-Driven Customer Service Automation
  • 6/18/2025 8:06:02 AM

  • Daxko and Netchex Unveil New Integration to Simplify Payroll and HR for Health & Fitness Clubs
  • 6/17/2025 1:00:27 PM

  • StaffDNA® Announces Acquisition of Per Diem Healthcare Staffing Business
  • 6/17/2025 11:00:29 AM

  • Strada Unveils Automated ACFR App to Transform Public Sector Financial Reporting
  • 6/17/2025 6:01:15 AM

  • SearchPros Cofounder and CEO Myla Ramos Named EY Entrepreneur of the Year as Company Celebrates 20 Years of Growth
  • 6/16/2025 12:34:16 PM

  • ZELLIS GROUP ACQUIRES HASTEE TO ENHANCE HR & PAYROLL OFFERINGS
  • 6/16/2025 10:00:12 AM

  • AUGMENTED WORLD EXPO REVEALS 2025 AUGGIE AWARD WINNERS, BEST IN SHOW AND XR LEGENDS
  • 6/12/2025 8:24:54 PM

  • Karooooo Ltd. Announces Pricing of Secondary Public Offering of Ordinary Shares
  • 6/12/2025 7:16:13 AM

  • UKG Wins Global Payroll Industry's Top Honor for Second Straight Year
  • 6/11/2025 1:00:10 PM

  • Calabrio Redefines Performance Management with New Solution at CCW Las Vegas 2025
  • 6/11/2025 10:44:07 AM

  • Talkdesk shatters outdated customer experience paradigm with launch of Customer Experience Automation platform
  • 6/11/2025 9:30:03 AM

  • Udemy Bolsters Leadership Team with Appointment of New Chief Technology Officer to Accelerate Product Roadmap and Technology Innovation
  • 6/11/2025 9:20:14 AM

  • Papaya Global and Deltek-Replicon Partner to Deliver a Comprehensive Global Workforce Payments and Compliance Solution
  • 6/11/2025 9:00:43 AM

  • The Toro Company Releases 2024 Sustainability Impact Report
  • 6/11/2025 8:32:15 AM

  • Remote Expands Platform With HRIS Built to Power Global Teams From Hire to Retire
  • 6/10/2025 9:06:00 AM

  • ARCOS Announces New Strategic Growth Investment from Bain Capital
  • 6/10/2025 9:00:43 AM

  • Restaurant365 Presents: Behind the Numbers Spotlights Restaurant Leadership & Success
  • 6/10/2025 8:59:25 AM

  • Verint Wins Six TrustRadius 'Top Rated' Awards Based on Customer Reviews
  • 6/10/2025 8:27:09 AM

  • 62% of enterprises are turning to talent platforms: new report highlights how open talent is reshaping workforce strategy
  • 6/10/2025 7:05:26 AM

  • State Employees' Credit Union Transforms Member Experiences, Surpassing CSAT Goals in Just 6 Months with NiCE CXone Mpower
  • 6/9/2025 8:04:36 AM

  • TrueBlue Recognized for MSP Leadership by HRO Today on 2025 Baker's Dozen
  • 6/9/2025 8:01:01 AM

  • TCN Showcases Advanced Business Intelligence Features, Revolutionizing Contact Center Analytics
  • 6/9/2025 7:00:29 AM

  • YXT.com's AI Learning Platform Deployed by Siemens for Digital Workforce Transformation
  • 6/9/2025 6:00:02 AM

  • TCN Showcases Advanced Business Intelligence Features, Revolutionising Contact Centre Analytics
  • 6/9/2025 2:01:09 AM

  • HireRight Releases 2025 Global Benchmark Report
  • 6/5/2025 12:24:07 PM

  • Talkdesk achieves full FedRAMP authorization for CX Cloud Government Edition
  • 6/5/2025 11:57:48 AM

  • City of Detroit Accelerates Digital Transformation with UKG, Driving Data-Driven Outcomes and Increased Productivity
  • 6/5/2025 9:07:28 AM

  • TrueBlue Recognized by Forbes for Temporary Staffing Excellence Based on Evaluation from Buyers and Workers
  • 6/5/2025 8:01:39 AM

  • Legion's 2025 State of the North American Hourly Workforce Report: Employers Must Correct Efficiency Drains Amid Economic Uncertainty
  • 6/4/2025 10:00:45 AM

  • Kimedics Appoints Greg Gossett as President to Scale Clinician-First Workforce Management Software
  • 6/4/2025 9:01:16 AM

  • SUCCESSKPI WINS PEOPLE'S CHOICE STEVIE® AWARD FOR INVISIBLE AI IN 2025 AMERICAN BUSINESS AWARDS®
  • 6/4/2025 9:01:13 AM

  • Deloitte Launches Comprehensive Extended Workforce Solutions to Transform Contingent Talent Management
  • 6/4/2025 9:01:09 AM

  • BCforward Deepens AI Capabilities with a Major Strategic Investment in Stellar
  • 6/3/2025 2:00:08 PM

  • HR Outsourcing (HRO) Market to Reach USD 68,978 Million By 2032, Growing At An 6.19 % CAGR - Credence Research
  • 6/3/2025 1:27:52 PM

  • Deel Surpasses $1 Billion Run Rate, Signaling a New Era in Global HR
  • 6/3/2025 4:30:11 AM

  • UKG Acquires Shiftboard, a Leading Energy and Manufacturing Employee Scheduling Solutions Provider
  • 6/2/2025 3:00:14 PM

  • EDS Service Solutions Named a 2025 Georgia Fast 40 Honoree by ACG Atlanta for Third Year in a Row
  • 5/30/2025 5:13:08 PM

  • Convergint Partners with Ivalua and Deloitte to Automate Direct Procurement Processes
  • 5/29/2025 9:00:40 AM

  • Fetch Delivers New Valet Trash Amenity for the Apartment Industry
  • 5/28/2025 3:30:29 PM

  • Staffency, a TotalMed Company, Announces Merger with SimpliFi to Enhance Workforce Solutions
  • 5/28/2025 2:45:46 PM

  • National Utility Vegetation Management Provider Saves $500,000 in One Year by Reducing Employee Turnover, Improving Productivity with UKG
  • 5/28/2025 9:00:42 AM

  • Helios Earns SOC2 Type II Certification, Strengthening Global Data Security Standards
  • 5/28/2025 8:32:25 AM

  • TrueBlue's PeopleScout Wins 2025 American Business Award for Affinix® Talent Technology
  • 5/28/2025 8:07:50 AM

  • Build the Business Case for Change at Work: Join the UKG HR and Payroll eSymposium on June 11
  • 5/27/2025 3:42:11 PM

  • Ascentium Expands Network of Local Expertise Across Asia, Launching Centre of Excellence in Malaysia
  • 5/27/2025 2:01:13 AM

  • Global Contact Center Solution TCN Secures New Client and Referral Partner in Romania
  • 5/26/2025 2:01:14 AM

  • Jabra launches Engage AI Complete, the human-focused AI software for call centers
  • 5/22/2025 8:00:07 AM

  • Workday Named a Leader in 2025 Gartner® Magic Quadrant™ for Cloud-Based ERP for U.S. Local Government
  • 5/21/2025 12:32:21 PM

  • Trackforce and Scylla Partner to Connect AI Detection, Guard Dispatch & Incident Resolution
  • 5/21/2025 9:08:58 AM

  • UKG Named a Leader in Workforce Management Report for Sixth Consecutive Year
  • 5/21/2025 9:05:26 AM

  • Check Strengthens Market Leadership as Demand for Embedded Payroll Accelerates
  • 5/21/2025 8:04:39 AM

  • Wages Earned, Wages Paid: Embedded Fintech Clair Raises Over $23M in Series B to Continue its Mission to Provide Secure, Simple Earned Wage Access
  • 5/21/2025 8:04:36 AM

  • Rimini Street Launches Rimini Manage™ for Dayforce
  • 5/20/2025 9:07:51 AM

  • Easy Metrics and Connors Group Announce Strategic Partnership to Drive Enhanced Warehouse Performance Management for 3PLs and Retail
  • 5/20/2025 9:05:02 AM

  • isolved Launches Tailored Restaurant Solutions to Reduce Turnover, Ensure Compliance and Improve Guest Experience
  • 5/20/2025 9:00:33 AM

  • Accenture and SAP Join Forces to Help Companies Enable Connected Intelligence Across the Enterprise to Drive Speed and Agility in the AI Era
  • 5/20/2025 8:29:09 AM

  • Prolucent Appoints Staci Roberts as Chief Executive Officer to Lead Next Chapter of Growth
  • 5/19/2025 9:03:32 AM

  • Strada and Nayya enter agreement to accelerate the future of employee benefits
  • 5/19/2025 8:00:38 AM

  • TCN Enhances Workforce Management Offering With AI-Powered Features
  • 5/19/2025 2:01:17 AM

  • ComPsych Unveils Refreshed Brand Dedicated to Igniting Human Potential in Workplaces Worldwide
  • 5/15/2025 10:01:15 AM

  • Karly Rowe Appointed as President of Inovalon's Provider Business Unit
  • 5/15/2025 8:01:25 AM

  • Strada report reveals surge in AI adoption and data-driven HR decisions fueled by HCM transformation
  • 5/14/2025 10:00:26 AM

  • The 2025 Healthcare Workforce Management Report Provides New Data and Insights on Improving Retention and Increasing Operational Excellence
  • 5/13/2025 2:29:44 PM

  • TrueBlue Board of Directors Unanimously Rejects Unsolicited Proposal from HireQuest
  • 5/13/2025 9:56:08 AM

  • Restaurant365 to Showcase Restaurant Management Innovations at 2025 NRA Show
  • 5/13/2025 9:01:05 AM

Customer Experience Management Home


Featured Videos

Video 1
Elevating Healthcare Customer Experience Balancing Innovation, Psychometrics, and the Human Touch
Video 2
Elevating CX Healthcare Webinar Series - Part 3 - CX Innovation
Video 3
The role of empathy in supporting patient vulnerability - shaping excellence in Healthcare CX
Video 5
Elevating Healthcare CX: Balance Innovation, Psychometrics & the Human Element

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