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Sponsored By
Free Webinar – July 27 8:30 am pst, 11:30 edt
“Employee Experiences with an Impact”
Presented by Lior Arussy, President, Strativity Group
Sponsored by Jacada
In a complex work environment, CSRs focus more on functions
than on quality. Employees lack the tools & authority to solve customer
problems. Get to the root causes that degrade the employee experience &
therefore the customer experience. Simplify the information maze. Get your
CSRs focused on the quality of customer interactions.
Register at
http://www.jacada.com/perfectinteraction/register108
CRMxchange and Jacada to Host Web Seminar Series; First
Seminar Entitled `Employee Experiences with an Impact' featuring Lior Arussy
Jacada Ltd. (NASDAQ: JCDA) and CRMxchange will host a
Web Seminar series entitled "In Search of the Perfect Interaction." In the
first seminar of the series, customer contact guru Lior Arussy, President of
Strativity will present on "Employee Experiences with an Impact."
More...
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CRMfusion Inc. Introduces DemandTools for
salesforce.com; Sforce Certified Solution Provides Data Cleansing and
Maintenance for salesforce.com
CRMfusion Inc. and salesforce.com (NYSE:CRM), the
market share leader of enterprise application services that allow
organizations to easily share customer information on demand, today
announced the availability of DemandTools.
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Azerity Announces ProStart: What CRM Should Have
Delivered to Emerging and Mid-Market Companies
Azerity(R), a leader in sales execution and
channel automation software solutions, today announced the availability of
ProStart(R), its industry standard "out-of-the-box" solution for emerging
and mid-market companies. ProStart delivers the depth of functionality and
best practices configuration companies need to compete in a global market
that never sleeps. The product suite is built from Azerity's award-winning
enterprise suite, ProChannel(R), which features 29 modules which address
pre-sales, sales, post-sales and channel automation needs. ProStart is
offered as a subscription "pay-as-you-go" service eliminating the need for
large upfront capital expenditures.
More... _________________________________________________
Bridgeleaf Studios Announces The Newest Web Based CRM
Solution "BridgedExchange Version 4.0" With Built In Web Metrics
BridgeLeaf Studios has released a new shopping
cart module for their web based CRM program, BRIDGEDexchange.
BRIDGEDexchange Version 4.0 now combines the unique blend of online Customer
Relationship Management (CRM) with online tracking software.
More...
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Customer Relationship Management: Developing a
Long-term Customer-focused Strategy
Salesnet, the leading provider of on-demand CRM
software focused on driving sales effectiveness, today announced the launch
of mySalesnet, an online resource offering customers a centralized location
for accessing tools and information to help fully leverage the power of
Salesnet’s products and services. mySalesnet has specialized areas uniquely
dedicated to customers’ everyday users, internal system administrators,
executive management sponsors, and IT developers. Visitors of mySalesnet can
take advantage of illustrated tutorials, “Quick Start” guides, tips and
tricks, third party research, workshops and training courses, along with
other tools specifically designed to enhance their overall Salesnet
experience.
More...
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Salesnet Launches On-Demand CRM Learning Center
Onyx Software Corporation, a worldwide leader in
successful customer relationship management (CRM), announced that Technology
Marketing Corporation (TMC)'s Customer Inter@ction Solutions magazine
(www.cismag.com) has named Onyx Enterprise CRM as a recipient of a CRM
Excellence Award for 2004. Customer Inter@ction Solutions has been the
premier publication in the CRM, call center and teleservices industries
since 1982.
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Akibia Consulting and Onyx Software Partner to Deliver
Complete CRM Solutions; Industry Leaders Align to Deliver CRM Program
Success in Strategic Vertical Markets
Akibia Consulting, an award-winning customer
strategy and solutions consultancy, and Onyx(R) Software Corporation (Nasdaq:
ONXS), a worldwide leader in successful customer relationship management
(CRM), have formed a strategic alliance to deliver end-to-end CRM solutions
to a variety of vertical markets, including financial services, technology,
life sciences, and manufacturing. This alliance combines Onyx's
award-winning CRM technology with Akibia's world-class consulting and
integration services, enabling organizations to streamline business
processes, provide consistent, high levels of customer service, and increase
profitability.
More...
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