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CRM Software and Project Management
January 15, 2008
By Stefania Viscusi, Assignment Desk Editor
CRM software is important to businesses not just for its ability to help them maintain healthy customer relationships, but also for its ability to offer the tools needed to succeed in other areas affecting overall customer relationships.
One of these elements, project management plays an especially important role, as advanced CRM software with project management tools, ensures customer relationships are well managed and maintained and that projects are run smoothly, on time and successfully.
In the article, "Project Management: Taking the risk out of budgeting,"Francine L. Huff notes the importance of project management tools for an organizations financial plans and growth.
Choosing a CRM software solution with a project management element can help prevent increased costs for projects and tracking team member responsibilities, can help to achieve success.
Huff quoted Mike Metcalf, vice president of marketing at Artemis International Solutions Corp., as telling Network Computing, "Most companies do a good job of tracking their biggest and most important IT projects."
Those projects that are, "crudely defined and poorly managed. Those are the ones that kill you."

To help businesses choose the right product for their company's specific needs, offers resources for narrowing down vendors with the right solutions. Whether you're looking for email tracking, project management solutions or marketing campaign tracking, is the one-stop resource that removes costly, time-wasting mistakes and helps you make the right business decisions.
For more, be sure to check out the CRM Software channel on TMCnet.
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.
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