VoIP News

Home Page

Advanced Search
Advertise with us
News Alerts/RSS Feeds
Free eNews
Free Magazines Worldwide
Content Submission
Buyers' Guide
Contact Center Express
Voice Over Broadband
e-Business Solutions
Predictive Dialer
Session Border Control
Customer Experience
Selecting VoIP Solutions
Virtual Contact Center
Workforce Optimization
Hosted Contact Center
Speech Applications
Speech Recognition
Multi-Site IP Contact
Remote Call Monitoring
  & Analysis
CRM Solutions
IP Contact Center
Triple Play
Business Relationship
Contact Center Recording
   & Quality Solutions
3rd Party Remote Call
Unified Contact
  Center Solutions
Web-Based Help Desk
VoIP Gateways
VoIP Developer
Call Center Software
Consumer Electronics
PR Resource
VoIP Contact Center
Wi-Fi Telephony
Handheld Devices
TMC Regulatory Guide
Free Industry Info
Order Reprints
Warren Buffet Writes TMC

Manage Profile

Latest Stock Information

Contact Center Express

> Contact Center Express Home

David Sims - TMCnet CRM Alert Columnist[April 5, 2005]

Spoke Gains Siebel Validation

By David Sims, TMCnet CRM Alert Columnist

Spoke Software, a web-based service for sales prospecting and lead generation, has announced that integration between Spoke and Siebel CRM OnDemand has been successfully validated by Siebel Systems, Inc., making Spoke the first partner to achieve validated status for CRM OnDemand, Release 7.

Spoke Software has been a partner in the Siebel Alliance Program since October 2004.

Siebel Systems, a provider of customer relationship management applications, provides organizations with a set of industry-specific best practices, CRM applications software, and business processes for corporations to use while they sell to, market to, and service customers across multiple channels and lines of business.

The integration of Spoke with Siebel CRM OnDemand lets users transition from Account, Contact, Lead or Opportunity screens in Siebel to Spoke's network of 27 million relationships, enabling them to identify prospects, research leads, get access to decision makers and manage relationships.

Spoke is completely integrated into the Siebel CRM OnDemand interface, allowing the user to easily transition between the solutions without any additional data entry, saving time and maintaining data quality.

Frank Vaculin, CEO of Spoke Software claimed that with the integrated solution from Spoke and Siebel, sales professionals can manage their entire sales process, from sales prospecting and lead generation through to complete customer relationship management in “a low-cost, hosted solution.”

Catherine Cherubino, VP, Channels and Alliances for SMB OnDemand for Siebel Systems agreed with Vaculin.

Siebel Systems forms alliances with technology firms to deliver business functions throughout the enterprise. The Siebel Validation Program applies technical scrutiny to evaluate the integration of third-party solutions with Siebel business applications. Integrations that meet the testing criteria are validated and documented by the Siebel Validation Program.

Validation documentation is available on the Siebel Partner Directory

Spoke Software, founded in June 2002, is a web-based service for sales prospecting and lead generation.

David Sims is contributing editor and CRM Alert columnist for TMCnet.

To discover how contact centers can save money and increase productivity by making the switch to IP Telephony, be sure to attend TMC's IP Contact Center Summit May 24-26, 2005, in Dallas, Texas.

Purchase reprints of this article by calling (800) 290-5460 or buy them directly online at www.reprintbuyer.com.

Respond to this article in our forums!

Contact Center Express Channel features FREE research on contact center software technology.

Mark Your Calendars! The SPEECH WORLD Conference is coming to Dallas on May 24-26, 2005! Reserve Your Space Now!

TMC's Customized Keymail Alert and RSS Service Usage Instructions
 To receive daily e-mail alerts and RSS URLs of stories posted on TMCnet.com, please enter keyword terms to match and your e-mail address.  
Keyword 1:
Keyword 2:
Keyword 3:
E-mail Address:

Search terms are case-insensitive.

Enclose in double-quotes for exact phrase match.

No password necessary!

Most Popular Pages
  • Toyota Unveils All-New Highlander Hybrid SUV and FTX Full-Size Pickup Concept
  • Symbol Rolls Out PDT 8146 Handheld Featuring Voice Over Wi-Fi
  • Internet Telephony WiFi Telephony
  • Internet Telephony WiFi Telephony
  • New York Institute of Tech Selects Symbol For Multi-Campus Wireless Backbone
  • IP Telephony for Small Business: When Failure Is Not an Option
  • Fixed Wireless, WiMAX, and WiFi Markets to Reach $12.4 billion by 2010
  • Cingular Unwraps Results From its Annual Electronic Gadget Gift Survey

  • Latest TMCnet Headlines
  • Premiere Global Services to Announce First Quarter Results on Thursday, April 21, 2005
  • Major Wholesale Customers Rank Verizon as Leading Full-Service Provider
  • SeaChange Powers World's First on-Demand Television Deployment Based On OCAP
  • Multiband Completes Sale of Business Solutions Group; Divestiture Will Allow Company to Focus on Growing Its Subscriber Services
  • YellowPepper to Present at Leadership Music's Digital Summit
  • Latest Company News
    Fairchild Semiconductor
    Left Bank Solutions
    Partner Communications
    SBC Communications
    Siebel Systems
    VoIP Inc.
    Witness Systems
    Subscribe FREE to all of TMC's monthly magazines. Click here now.

    The Authority on
    Contact Center Express, IVR, Voice Over Broadband, e-Business Solutions, Selecting VoIP Solutions, Multi-Site IP Contact Center, WiMAX, Triple Play, VoIP Gateways, VoIP Developer, Predictive Dialer, Session Border Control, Customer Experience Management, Conference Call-Audio-Web, SIP, Virtual Contact Center, Hosted Contact Center, CRM Solutions, VoIP, Speech Applications, Call Center Software, Communications, Call Centers, Teleservices, Web-Based Help Desk, Wi-Fi, Speech Recognition, Biometrics Voice Over IP and VoIP.

    Technology Marketing Corporation,
    One Technology Plaza, Norwalk, CT 06854 USA
    Ph: 800-243-6002, 203-852-6800; Fx: 203-853-2845
    General comments: tmc@tmcnet.com. Comments about this site: webmaster@tmcnet.com.
    Technology Marketing Corp. 1997-2005 Copyright. Privacy Policy Sitemap