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April 19, 2011

Colocation Company's Partner Offers New Cloud-Based Solution

By Carrie Schmelkin, TMCnet Web Editor

PTGi International Carrier Services (ICS), a company that owns Arbinet (News - Alert), a Telehouse America partner, recently announced that it will now be offering Slinger, a cloud-based CDR storage solution developed by IceHook Systems, an emerging Software-as-a-Service (SaaS (News - Alert)) provider.

PTGi ICS, one of the leading international wholesale service providers to fixed and mobile network operators worldwide, describes Slinger as a cloud-based solution that provides a modern-day alternative to traditional data backup services.  The offering provides telecom carriers with a long-term Call Detail Record (CDR) storage tool, which is accessed through a web-based interface, and equips providers with the tools necessary to backup and retrieve billions of records.

 “PTGi ICS’ technology-based solutions for carriers have been, and continue to be at the forefront of innovation,” said Randy Weinberger (News - Alert), president of IceHook Systems, in a statement. “PTGi ICS is a logical channel for IceHook (News - Alert) and we are excited to bring the Slinger solution to their customers.”

Slinger has already been given the green light by some telecom providers as Chad Harland, director of billing at Transcom Enhanced Services, said that Slinger’s CDR storage product, “takes the grunt work out of maintaining records.” Transcom Enhanced Services has been able to securely backup records while still reducing the amount of time it takes to retrieve historical call detail records by 90 percent.

Slinger is juts the solution to replacing “antiquated tapes or files archived in storage facilities,” according to company officials. It also offers IT managers the choice of administering tiered access levels for different user groups. 

 “We are constantly looking to provide our customers with the best products and services to augment and support their business requirements,” said PTGi ICS President John Melick. “As the need for CDR storage and retrieval increases due to federal legal and regulatory requirements, our customers need a reliable and flexible CDR service to assist with backup, recovery and retrieval of their call data; Slinger provides that. PTGi ICS’ customers now have the ability to gain cloud-based access, and search capabilities of all stored records, instantly.”

Arbinet, a leading provider of innovative voice and IP solution and a subsidiary of PTGi, is a partner of Telehouse, a pioneer in the data center and colocation space.

Recently, Telehouse discussed the fact that as social media sites continue to dominate, the need for the data center rises.

As social media sites like Facebook and Twitter have garnered millions of followers and the conversations across the Web are beginning to happen faster than before, the need to provide a place for increased amounts of data has increased. And the answer for how to manage the increased traffic is the data center.

“Technology is the driving force behind businesses all over the globe; they rely on speed and uptime when it comes to business continuity and 24/7 service,” Fred Cannone (News - Alert), director of sales and marketing for Telehouse, told TMCnet. “In the social media sphere we often take for granted the fact that data centers are a key component of what keeps these websites always available to you.”

Carrie Schmelkin is a Web Editor for TMCnet. Previously, she worked as Assistant Editor at the New Canaan Advertiser, a 102-year-old weekly newspaper, covering news and enhancing the publication's social media initiatives. Carrie holds a bachelor's degree in journalism and a bachelor's degree in English from the S.I. Newhouse School of Public Communications at Syracuse University. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves

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