CorvisaCloud, a cloud communications provider, is turning recent funding into an undisclosed investment and partnering with San Francisco-based company ManyWho.
The cloud company's workflow technology will be installed into Corvisa's contact center software products and platforms, according to Milwaukee's CorvisaCloud. Global cloud computing giant Salesforce.com (News - Alert) is also an investor in ManyWho.
Salesforce.com is also an investor in ManyWhoo.
CorvisaCloud's investment in ManyWho can be considered as the investment funding of $30 million in from Novation Companies, Inc. The funding is earmarked for expanding CorvisaCloud's sales, marketing and operational development efforts
This partnership with ManyWho will enable CorvisaCloud to fund an innovative technology that complements its platform offering.
ManyWho's workflow technology will allow CorvisaCloud to offer dynamic call scripting to its customers to increase flexibility, efficiency and better meet customers' needs.
The technology will offer call center agents a more visual and automated approach to engaging with customers, helping organizations to deliver information quickly and efficiently while creating a more personal experience for each customer.
"After looking at similar products, we believe ManyWho's technology is the best in the market in terms of sophistication and ease of use and we see strong growth potential," said CorvisaCloud president Matt Lautz. "We feel their product and vision will further extend the customization capabilities offered by our open platform and also help us to more effectively deliver on specific call scripting features that our customers want."
ManyWho makes it easy for organizations to build workflow applications using drag and drop flow diagrams. The platform allows the use of these workflow applications across mobile, tablet, Web, portal and desktop devices.
"We were looking at other investors but felt CorvisaCloud's leadership, culture and vision were a great match," said Steve Wood, co-founder and CEO of ManyWho. "We're excited to be partnering with CorvisaCloud not only in the investment capacity but also as an integrated partner."
Edited by Alisen Downey