Quinyx, a leading AI powered workforce management platform, has released the findings of The Total Economic Impact™ (TEI) of Quinyx, a study conducted by Forrester Consulting. According to the study, Quinyx delivered a 376% return on investment (ROI) and $1.4M in savings based on a 50% reduction in overtime costs over a three-year period, which resulted in $3.67M in net present value (NPV).
Quinyx commissioned the TEI study to determine the cost benefits an organization can achieve by deploying its software to improve employee experience, reduce scheduling time, and accurately forecast based on historical data.
Based on the interviews of four Quinyx customers, Forrester Consulting compiled their individual results into a singular composite retailer with 260 stores, 3,900 employees, and revenue of $1 billion per year, which resulted in the following key findings:
Beyond quantitative figures, the study highlights the additional benefits provided by Quinyx:
One customer noted that, "When you do everything manually, you have no idea what to expect at 2 p.m. on a Friday afternoon. There's nothing proactive. Quinyx's demand forecasting took all the guesswork away."
Additionally, through improved time-reporting, automatic attestations and payroll features, organizations were able to reduce time allotted to administrative tasks and plan more effectively for seasonal hires. As a result one customer said, "We're looking at half a million dollars a year [in savings] just in the reduction of payroll effort. How much might eventually be attributed to better management of our seasonal hiring? Timing that surge correctly can make or break our profitability for the season. That's the area we think Quinyx will have the greatest benefit."
Erik Fjellborg, the CEO of Quinyx stated, "the results from the Forrester TEI study reaffirms the value that we provide to our customers and the work-life balance we're enabling for frontline workers across the globe."
For the complete TEI study, please click here to download:
Quinyx is a leading workforce management software providing technology that simplifies scheduling, time reporting, communication, task management, budgeting, and forecasting. Quinyx helps organizations worldwide remain compliant, improve efficiency, reduce labor costs, and engage employees through advanced and flexible features.
Today, Quinyx helps some of the world's biggest businesses save time and money, boost productivity and enjoy work. Quinyx has offices in the U.S, U.K, Australia, Sweden, Finland, Germany, Norway, Denmark, and the Netherlands. Clients include McDonald's, Domino's, Oatly, Well Pharmacy, Maersk, Sysco, Virgin Atlantic, Palace Entertainment, IHG, Rituals, Swarovski, Odeon Cinemas Group, and DHL.
All the customers who participated in the Forrester TEI study are anonymous. The companies listed above are not associated with the study.
Quinyx is backed by leading SaaS investors Battery Ventures, Alfvén & Didrikson, and Zobito.
View source version on businesswire.com:
[ Back To Call Center Management Homepage ]
CALL FOR CONTENT