Teleperformance is Hiring 500 CX Reps

The impacts of Hurricane Harvey will be felt for a long time to come. As families and businesses work to dig out from the destruction, they will need more than just boats and helicopters, bottled water and dry clothes. They’ll also need people who can provide them with information about federal relief program assistance.

And some of those people will be working for Teleperformance (News - Alert). In fact, the company is now on the lookout for 500 new contact center representatives.

When contact centers expand, it’s helpful to have management software to help with scheduling and other management to accommodate higher volumes and temp staffing.

Speaking of temp staffing, these new Teleperformance additions will be temporary positions, which will last one to four months. New workers will have several flexible eight-hour shift opportunities. Those shifts are between 6 a.m. and 10 p.m. Central Time, seven days a week. The stronger performers will have an opportunity for additional employment and career mobility with Teleperformance. 

Teleperformance is inviting interested parties to apply in person, online, or over the phone. The outsourced omnichannel customer service firm has openings in Augusta (News - Alert), Georgia; Dallas; Edinburg, Texas; and Sandy, Utah.

It’s looking for people with excellent communication and customer service skills, and experience with Microsoft (News - Alert) Windows-based computers. Candidates must also be fluent in English and be able to write well in English.

All applicants are subject to government background and fingerprint checks. 

Interested applicants can apply at www.teleperformance.com. Or they can call or visit the following locations: 

• 2260 Connector Drive, Dallas, Texas; (972) 830-1800

• 1701 S Closner Boulevard, Edinburg, Texas; (956) 388-8500

• 8550 S 1300 E, Sandy, Utah; (801) 257-5891

• 2807 Wylds Road Ext, Augusta, Georgia; (706) 729-6855

Hurricane Harvey has resulted in the deaths of at least 60 people, led to widespread flooding and property loss, driven tens of thousands to Texas shelters, caused one city to lose its water supply, and resulted in explosions at a Texas chemical plant.

Edited by Mandi Nowitz