Business VoIP Featured Article

Sangoma Offers Unified User Experience

June 20, 2022

By Greg Tavarez, Business VoIP Editor

Sangoma Technologies is a global communications as a service provider that is helping businesses of all sizes connect to people and processes in more than 150 countries.

Integrating its UCaaS and video meetings as a service products, Sangoma announced the general availability of its “collaboration as a service” product, TeamHub, a softclient software that is enabling seamless calling, messaging and video meeting experience from one integrated user experience.

TeamHub, with its unified graphical user interface, will bring access to all Sangoma cloud services into one, including the ability to see and experience other cloud services from Sangoma that the user may not have purchased yet.

“The concept of delivering a collaboration solution integrated with a vendor's UCaaS and VMaaS platform so that users can chat, call and have video meetings in one place, is great,” said Shawn Berry, senior vice president of global cloud channel sales at Jenne Inc.

Through TeamHub, users will:

  • Leverage the built-in softphone for flexible calling, sending, and receiving PSTN calls and extension-to-extension dialing.
  • Bring together internal and external contacts in one place to have them join chats, calls or video meetings.
  • Have file sharing, annotation, whiteboarding and file storage.
  • Have the ability to instant message and chat with individuals or groups of people from within their company or from outside in public or private channels.
  • Have access to business productivity apps, which include pre-built applications for specific use cases and vertical markets including employee alerts, mass notification, curbside pickup, appointment confirmation, complaint hotline and urgent announcements.

"We love the fact that TeamHub now offers a single, unified, consistent experience across all Sangoma cloud communication services," said Gary Sarmento, chief revenue officer at TELECO. "TeamHub makes it easy and seamless to move between voice, video and chat so that we have a collaboration platform, integrated with UCaaS and VMaaS, one designed to meet the needs of the modern business."

TeamHub, available in desktop and mobile versions, is included as part of several cloud service bundles from Sangoma and is also available as an optional add-on for existing Sangoma customers. TeamHub also offers "try before buy," the ability to see and experience the other Sangoma cloud services from within the Sangoma product already used, including the coming ability to purchase and license directly by the end-user.

Sangoma Technologies is exhibiting at MSP Expo in Ft. Lauderdale, Florida, June 21-24, 2022. #TECHSUPERSHOW includes nearly a dozen collocated business technology events that bring buyers, users, sellers, and partners together under one roof to educate and build business relationships around the technologies driving business success today. Sangoma will be in Booth #553 in Meeting Room 2 and at Booth #123.

Edited by Erik Linask



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