Business VoIP Featured Article

Sinch Becomes HIPAA-compliant

July 01, 2022

By Greg Tavarez, Business VoIP Editor

The Health Insurance Portability and Accountability Act (HIPAA) established regulatory standards governing the security, privacy and integrity of sensitive health data. Under this act, sensitive patient health information cannot be disclosed without the patient’s consent or knowledge. Entities that handle patient information, whether it’s a health care provider, insurer or anyone providing communications tools or services, storage, or anything else, must be HIPAA-compliant.


Sinch, a provider of cloud communications platform solutions for voice, messaging and emergency services, announced it achieved third-party validation of its compliance with HIPAA for its security over voice, fax and UCaaS services, after an in-depth security assessment completed by BDO USA.

"We have a solid track record of protecting client data and security to safeguard against potential data breaches," said Maher Rahman, vice president of information security, voice business unit, Sinch. "Achieving this compliance certification allows us to further enhance the security provided to partners and clients who utilize our extensive voice solutions including SIP trunking, voice termination, UCaaS and fax services.”

Entities are evaluated through an assessment on how compliant it is with HIPAA rules and regulations protecting customers by keeping their data safe, protecting providers from data breaches to uphold their reputations and helping providers invest their time and resources most effectively to assure maximum security.

BDO, having performed HIPAA security and privacy assessments for several years with qualified engagement resources that have experience managing HIPAA compliance requirements, required Sinch experts to host over a dozen workshops and provide extensive documentation of policies and procedures that decisively attest to HIPAA maturity.

"Completing the security assessment with BDO allows us to continue to maintain the highest standards of cybersecurity and data integrity," said Rahman.




Edited by Erik Linask


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