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Coca-Cola Europacific Utilizes 8x8 CPaaS for Secure Mobile Business Operations

August 02, 2021

By Luke Bellos, Editor, Business VoIP

Global beverage giant Coca-Cola recently announced the company’s Europacific division in Indonesia will be taking advantage of 8x8’s CPaaSSMS API, in order to boost security features for Coca-Cola Europacific Partners’ B2B application, Klik Toko.

CCEP Indonesia has been undergoing a digital overhaul in an effort to improve front-end operations for the region. The company recently developed Klik Toko, an in-house business-to-business app built specifically for Indonesian business clients. To create a more secure application, 8x8 Inc. developed a multi-factor authentication system and password service to protect data and block potential attackers.

“Our customers, including general trade outlets, are the most important and vital part of our business, and we are committed to create the opportunity to provide a fast and a superior service for them, including investing in digital technology. Klik Toko is one of the central elements of our transformation efforts as we invest in making it easier for our partners to do business with us,” said Lakshman Peiris, Marketing Director of Coca-Cola Europacific Partners Indonesia. “The partnership with 8x8 enhances Klik Toko’s security while accelerating and automating user verification.”

Shortly after the Kilk Toko was launched, CCEP reported success with customers, finding the platform to be a useful resource for maintaining strong  communications for business dealings. With the added protections introduced thanks to 8x8, customers can use the application with added peace of mind that confidential information will not be compromised.

“Organizations around the world are enhancing customer engagement to meet the new requirements of a mobile-first business environment and workforce,” added Olivier Gerhardt, Managing Director of CPaaS at 8x8, Inc. “Coca-Cola Europacific Partners Indonesia recognizes the importance of providing its business partners with a frictionless, secure mobile experience. We look forward to working with them to introduce more personalization and other real-time communications services to achieve their business goals.”

Edited by Maurice Nagle


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