Webex Solutions Join FirstLight Communications Portfolio

Digital solutions and managed services provider FirstLight has announced Cisco’s Webex solution package will now be included in the company’s Unified Communications portfolio.

By including Webex into FirstLight’s business offerings, customers will be able to take advantage of cloud-based phone calls, messaging, virtual conferencing, all of which are completely integrated into FirstLight’s network. Customers will also have access to heightened call quality, secure service, and reliable digital infrastructure.

"Over the last year, we've seen the communications needs of our customers undergo a rapid transformation," said Maura Mahoney, Chief Marketing Officer at FirstLight. "Offering solutions like Webex Calling allows FirstLight to provide our customers with the connectivity they know and trust, but also the nimble solutions they require to stay connected, regardless of where they're working from."

Firstlight’s relationship with Cisco has officially made the company an Premier partner, which means customers will have access to expert assistance on call, engineering support, as well as training options to ensure users are getting the maximum value from these collective services.

"FirstLight's Webex Calling solution is a great example of how technology can meet the needs of organizations of all office compositions: on-site, hybrid, and remote. “Patrick Coughlin, Chief Development Officer for FirstLight” We take pride in our Cisco Premier Partner status and know that our value lies in FirstLight's state of the art fiber optic network paired with our deep bench of Cisco experts, who can provide ongoing service and support to optimize Webex Calling for an organization's unique needs."

Edited by Maurice Nagle