Business VoIP Featured Article

NWN Awarded State Agency Contracts for Commonwealth of Massachusetts

March 22, 2021

Cloud Communications Service Provider (CCSP) NWN Corporation has announced the company was recently awarded two contracts by the Commonwealth of Massachusetts to provide UC and contact center services and computer devices, security, and support to state agencies.


NWM Corporation has played a pivotal role in business communications and continuity as many businesses have shifted to a work-from-anywhere environment.

The new contracts  ITT72 (category 2-9) and ITC73 (category 3) are part of a series of competitive contracts also awarded to other Massachusetts-based companies like NWM.

NWM Corporation provides the technologies and solutions necessary to integrate as well as manage connectivity. During the global Coronavirus pandemic that occurred in 2020, this became a critical necessity for businesses. By combining and managing all best-in-breed technologies, they helped businesses to maintain secure connectivity while also enhancing employee and constituent experiences.

“We’re very proud to support state and local governments – especially in our home state,” said Jim Sullivan, CEO of NWN. “Our technology solutions will enable state agencies to deliver the highest quality employee and constituent experiences.”

Both private and public organizations working in distributed environments during the pandemic needed solutions that were both agile and secure. NWN’s offerings made collaborative digital communications easy for employees in a cost-effective manner.

The company’s Experience Management Platform is a command center that offers business intelligence and advanced analytics as well as intuitive tools for maximum value from its offerings.

NWM was also recently recognized for having the “Best Company Culture 2020” and “Best Company for Work-Life Balance, Perks & Benefits, Compensation, and Happiness” by an employee review site. The accolades pay tribute to the company’s efforts to help internal staff optimize their work from anywhere experiences during the pandemic.




Edited by Maurice Nagle


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