Business VoIP Featured Article

Online Loan Company Marlette Funding Implements Comcast Business VoIP

January 28, 2021

By Tracey E. Schelmetic, Business VoIP Contributor

Delaware-based Marlette Funding is an online lending company that operates a personal loan platform called “Best Egg.” Since launching in 2014, the company has become a top five leader in online lending services providing an easy-to-use application and a fast funding process. The company has facilitated more than $7 billion in loans to more than 350,000 people who use the loans to finance large purchases or consolidate and pay off debt.

Marlette Funding recently took steps to improve its network by deploying Comcast Business Ethernet fiber connectivity at three sites to support business-critical data applications, as well as Comcast Business VoiceEdge to provide employees with an effective internet-based voice solution.

Marlette noted that it chose Comcast Business Ethernet Dedicated Internet (EDI) for a new connectivity solution for its two Wilmington locations, including load-balancing features for redundancy and diversity, and Comcast's fiber optic internet for its Fremont office. The fiber solution will provide dual connectivity to two different buildings, while providing diversity across the network.

Marlette has also chosen Comcast Business' voice over internet protocol (VoIP) solution as a way to build reliability into its telephony. Previously, the company's connectivity solution did not offer the reliability and redundancy it needed to support its data analytics platforms. Marlette also was lacking the service it sought in a business partner from its previous VoIP provider. Comcast Business has been able to address these needs, according to Marlette.

"Comcast Business not only met our dynamic, business-critical connectivity requirements, but they also solved our VoIP challenges, allowing us to gain more control over plans and usage and give our employees a voice solution that helps them stay productive," said Mike Urban, head of product at Marlette, in a statement. "While our primary goal was to find a more proactive VoIP partner, we also gained a benefit we weren't expecting: Our VoiceEdge VoIP is more cost-effective than our previous solution."

Edited by Maurice Nagle


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