Business VoIP Featured Article

AudioCodes and Twilio Deliver Direct Routing PSTN For Microsoft Teams

January 26, 2021

By Luke Bellos, Editor, Business VoIP

Cloud software developer AudioCodes announced a new partnership with Twilio to deliver Direct Routing PSTN for Microsoft Teams customers. The new solution will utilize AudioCodes Mediant Session Border Controllers (SBC), which has been tested for interoperability with Twilio by Microsoft. This will allow Teams customers to easily connect to Twilio's Elastic SIP Trunking service and benefit from flexibility, global coverage, and lower costs.


 "Twilio and AudioCodes have developed a joint solution for Microsoft Teams that customers can deploy globally," said Annie Benitez Pelaez, General Manager, at Twilio Elastic SIP Trunking. "It delivers reliable PSTN connectivity in up to 100 countries with on-demand provisioning and low calling rates."

The solution created by AudioCodes and Twilio is certified by Microsoft for Teams Direct Routing, and boasts high voice quality and low bandwidth consumption. Audiocodes virtualized SBCs also can be deployed in private clouds or public cloud environments such as Microsoft Azure, for seamless integration. And through AudioCodes Live for Microsoft Teams program, customers can access it on a per-user, per-month subscription basis.

"We are delighted to be collaborating with Twilio to deliver scalable Microsoft Teams Direct Routing connectivity," said Nimrode Borovsky, VP and General Manager, Enterprise, at AudioCodes. "As Microsoft Teams gains in popularity, not just as a unified communications and collaboration platform, but as a full PBX replacement solution, our versatile SBC offering in conjunction with Twilio's Elastic SIP Trunking service represents a compelling and innovative solution for reliable and secure PSTN connectivity for Teams customers worldwide."




Edited by Maurice Nagle


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