Fuze Boosts Enterprise Communications with New Patent

Enterprises around the globe are now relying on communications capabilities more than ever as much of the workforce is remote and collaboration depends on technology.

Cloud communications provider Fuze is stepping it up to offer global enterprises with improved communications capabilities via a new patent.

The U.S. Patent No. 10554720B1, which the company secured back in February, makes it possible for users to have the seamless voice and video calls they need to work efficiently and effectively.

With so many users online, crowding, and congesting networks, call quality may take a back seat. However forward-thinking businesses understand that call degradation isn’t an option when efficiency is the goal.

Specifically, the patent makes it possible to select the best routes through the network to ensure optimized customer experiences. This is made possible by identifying capacity and selecting the best source and destination of the call. As a result, excessive network traffic is avoided and the quality of the call or dropped calls are no longer a concern.

“On any network, problems can easily arise during the transmission of calls, leading to low-quality calls and network failures,” said Rob Scudiere, president and chief operating officer at Fuze. “With the ability to select optimal network routes, this patent empowers our users with the reliable and seamless communication workflows required in our increasingly distributed global workforce.”

Fuze made headlines recently with the announcement that it has expanded its portfolio of network connectivity options in a bid to offer customers connecting to its global architecture more flexibility. The new customizable solutions are based on organizational requirements and existing network infrastructure. They include Private Network Hosting, SDWAN, and also the company’s latest Bring Your Own Carrier (BYOC) capabilities.

Edited by Maurice Nagle