Business VoIP Featured Article

Anywhere365 Lands Significant Investment From Bregal Milestone

January 06, 2020

Anywhere365, a Rotterdam-based provider of Contact Center and Enterprise Dialogue Management solutions, has announced it recently received a significant investment round from Bregal Milestone to aid the company in their next round of growth.

The strategic investment of nearly $45 million (USD) will help Anywhere365 to solidify its leading position in the rapidly expanding Enterprise Dialogue Management market - both organically and with buy-and-build activities.

The pan-European growth capital firm manages a fund of €400 million that is specifically focused on the market in Europe. This is its sixth transaction according to reports and the first transaction happening in the Netherlands.

"We are proud to partner with Anywhere365 for this next phase of growth," said Cyrus Shey, a Managing Partner at Bregal Milestone. "With its flexible suite of applications and deep integration with Microsoft, we believe Anywhere365 is well positioned to capture this large and compelling market opportunity.”

Using Anywhere365’s omnichannel Contact Center and Enterprise Dialogue Management platform makes it possible for companies across the globe to more effectively and efficiently communicate with customers and deliver outstanding services.

It’s Dialogue Cloud offering also makes use of AI, machine learning and Microsoft Azure to improve how customer communications are routed and handled.

Founder Gijs Geurts commented on the recent investment win saying, "I am delighted by this collaboration that will enable further growth. Bregal Milestone sees the potential of Anywhere365, given our track record of profitable growth of our on-premise and cloud-based Enterprise Dialogue Management solutions for Microsoft-centric contact center applications, as well as managing critical messaging and notifications from IoT devices."


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