Business VoIP Featured Article

InstaMed Unveils VoIP Protection

February 12, 2019

By Maurice Nagle, Web Editor

Compliance is of central import today, with security and data safety imperative to meet patient care expectations. And, with HIMSS in full swing, there is no shortage of vendors using the stage as a springboard for VoIP innovation.




InstaMed unveiled the release of InstMed VoIP Protection, which provides for a secure and customer-centric payment experience ensuring both payers and providers can rest comfortably within compliance regulations – specifically, PCI.

InstaMed is leaning on an integration with Semafone to deliver what its referring to as, “healthcare’s first fully secure answer to payments made online.”

“InstaMed’s integration with Semafone shows how InstaMed is placing the highest priority on payment data security, privacy and regulatory compliance. With Semafone’s patented payment method using dual tone multi frequency (DTMF) masking technology, InstaMed’s vast network of healthcare providers and payers and their consumers will get an unmatched level of security and privacy every time a payment is taken over the phone,” noted Iain Regan, Chief Commercial Officer, Semafone.

The beauty of the newly unveiled solution is that as providers are tasked with collecting copious amounts of patient data, InstaMed VoIP Protection ensures credit card information never runs across the network.

Chris Seib, Co-Founder and Chief Technology Officer of InstaMed explained, “InstaMed VoIP Protection allows organizations to give consumers the option to make healthcare payments over the phone similar to experiences they have paying other household bills. The dramatic reduction in costs and PCI scope combined with the superior consumer experience assure the C-suite that they are meeting the needs of their entire organization.”

Does your organization take payments over your business VoIP system? Is it secure?




Edited by Maurice Nagle


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