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Masergy Global UCaaS Introduces New Cisco Interoperability

August 16, 2018

By Maurice Nagle, Web Editor

Collaboration means more than a phone call. The cloud is enabling enhanced communication experiences, delivered by future-forward, feature-rich platforms. Simply offering a robust feature isn’t enough is the highly crowded, highly competitive UCaaS space.

Masergy announced interoperability between its Global UCaaS solution and a number of Cisco endpoints, including the 6800 and 8800 series of video phones.

“Today’s global workforce requires advanced collaboration platforms to drive increased productivity,” said Dean Manzoori, vice president of product management UCaaS, Masergy. “As enterprises rapidly incorporate cloud-based unified communications services, Masergy is leading the way to include a flexible portfolio of IP phones with the most dynamic feature set available.”

The endpoint can do a great deal in terms of defining a communications experience, and with the newly attained Cisco interoperability, users will be able to take advantage of a number of benefits. These include a user-friendly management portal leveraging cloud-based tools and real-time analytics; a localized calling experience; built-in disaster recovery; seamless voice, video and IM; and a global unified dial plan.

“Customers have different needs—some need an entry-level phone for moderate activity while others need a high end one with up to ten lines,” said John Lamarque, director of product management, IP Phones, Cisco. “But they all share a common need for quality, reliability and security, and the Cisco brand delivers that. We are excited to work with Masergy to bring our solutions to its customers.”

Adoption of UCaaS and its sibling cloud communications solutions is on the rise. The reasons are undeniable – from functionality and flexibility, to cost savings – and now Masergy is moving to ensure optimal end user experiences.

Are your communications in the cloud?

Edited by Maurice Nagle



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