Business VoIP Featured Article

Pixcom Brings CCaaS, UCaaS to UAE

June 15, 2018

By Maurice Nagle, Web Editor

For cloud communications providers, the race is on. Partnerships proliferate presence, it’s that simple. In cloud communications, pairings are pushing business VoIP to all points of the globe.

This week, Pixcom and Avaya unveiled a new partnership enabling Pixcom to offer SMEs across the UAE a robust portfolio contact center and communications solutions. The announcement allows for Pixcom to aid SME’s in the region in migrating to a modern cloud communications solution.  

Shihas Kizhisseri, CEO of Pixcom Technologies explained “Organizations are increasingly looking to digital communication tools to gain a competitive edge, and it is essential for them to have applications that are reliable, secure, and easy to integrate into their daily business operations. Pixcom’s Powered by Avaya status gives us the flexibility to work with our customers in designing such solutions, all while giving them the assurance of working with a market-leading vendor.”

In deploying a UCaaS or CCaaS solutions business gain spend predictability with a fixed-per-month contract. Organizations need only spend on the services they require, with additional capacity coming as needed. Companies can utilize voice, data, video and web communications via pocket friendly model – thanks to the cloud.

Khalid Khan, Director of Cloud & Midmarket Segment at Avaya MEA, South Europe and Asia-Pacific, explained: “Digital transformation is radically redefining how organizations do business. For small and medium-sized enterprises, cloud-based communications tools make it even easier to connect and empower employees so that they can focus on organizational growth. Our partnership with Pixcom underscores Avaya’s commitment to serving the SME community as a significant driver of the Middle East economy today.”

Cloud communications are not a passing fad. The transformative technology that is the cloud is serving up a high-performing, cost-effective, flexible and feature-rich future.

Are your communications in the cloud?

Edited by Maurice Nagle


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